CUSTOMER SATISFACTION IN INDIAN BANKING SECTOR By‚ Sushanta Chakraborty PGDM 1st year‚ SEC B Roll No. 57 INTODUCTION Business need to attract and establish a customer market and would need to retain it through satisfaction. That is the key to its business performance (Johnson et al. 2000). In order to attain this goal‚ a company should have a high satisfaction rate from its clients. The increasing competition
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Test tube Mortar pestle Dilute HCl Disodium hydrogen phosphate NH4OH AlCl3 NaOH Cobalt nitrate Ammonium carbonate Preparation of the sample: Ten of marketed products (tablets/ capsule) is taken and crushed in mortar pastle. This powder is used as a sample through out the experiment. Sample is taken‚ then dilute HCl is added‚ when dissolved the solution then filtered the sample‚ which is a stock solution. Test
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Levels of Product and Service Product Name: Itel Mobile Phone (Model: IT 6700). Introduction: Product planners need to think about products and services on three levels. Each level adds more customer value. The most basic level is core benefit. At the second level‚ product planners must turn the core benefit into actual product. Finally‚ product planners must build an augmented product around the core benefit and actual product by offering additional consumer services and benefits. Now I discuss
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How companies can position their products for competitive advantage in the marketplace? Discuss. HOW TO GAIN A COMPETITIVE EDGE Examine your business and its key operations‚ policies and relationships with customers to determine what you should work on to compete more effectively. What You Should Know Before Getting Started Gaining a Competitive Advantage Marketing Position Company Resources and Opportunities Evaluation of Opportunities Defining the Process Choosing a Competitive Edge What
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Goings‚ Chairman and CEO‚Brownie Wise Products Preparation‚ storage‚ containment‚ serving products for the kitchen and home and beauty products Revenue US$2‚300.4 million (2010) [1] Operating income US$326.5 million (2010)[1] Net income US$225.6 million (2010)[1] Total assets US$2‚015.8 million (2010)[1] Total equity US$789.8 million (2010)[1] Employees 13‚500 (2010) [1] Parent Tupperware Brands Website tupperwarebrands.com Tupperware is the name of a home products line that includes preparation‚
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THE ROLE OF INFORMATION TECHNOLOGY IN PROCUREMENT ACTIVITIES A CASE STUDY OF VODACOM TANZANIA LIMITED DAR – ES – SALAAM By Rachel Magoire A Research report Submitted in Partial Fulfillment of the Requirements for the Award of Bachelor of Arts in Procurement and Supply Management of Sokoine University of Agriculture (SUA) Moshi September‚ 2009 CERTIFICATION The undersigned certify that they have read and hereby recommend for acceptance
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charge it before it dies‚ Changeable ends so more people can use the same toothbrush and so it lasts longer. Anti-slip surface so it is easy to hold when wet. Come in different colours so it would suit a wider audience. Rechargeable so it less money is spent on batteries. Aesthetically pleasing because people will most likely buy things that look nice. Fitness for purpose- It has to be able to fit in your mouth so the teeth can be cleaned easily. Is it rechargeable? Does it plug in or
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i4.1 Best product value strategies: As the world’s largest furniture retailer‚ IKEA is known for its product’s value‚ in terms of quality‚ style‚ affordability‚ functionality and durability. Their appliances and furniture is designed base on modern architecture and associated with eco-friendly interior design. Moreover‚ the company is known for its affordable products with highest quality and products with many functions inside. Therefore‚ its business idea is "To offer a wide range of well designed
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Concepcion BSBA MM 3-1 Professor Rosalinda G. Mayor Product Management Table of Contents Pantene Marketing Plan I. Executive Summary II. Situational Analysis A. Industry Analysis B. Competitor Analysis C. Standard Marketing Mix * Product * Price * Promotion * Distribution D. Current Target Markets Demographics * Geographic and Company Structure * Demographic and Psychographic E. Product Positioning F. Macroeconomic Considerations
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Q1 What are the three levels at which a product can be seen? In response‚ use a concrete example of product. The product is defined as a "thing produced by labor or effort or the "result of an act or a process"and stems from the verb produce from the Latin ’produce ’ which means to lead or bring forth ’. The first economic use of the word was by Adam Smith‚ known as the father of modern economics. -Kotler et al (1989) For marketers‚ it is useful to divide the product into
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