Strategies Seminar Session Week -6 Class room discussions: • Assess the benefits and disadvantages of relationship marketing strategies. • How relationship marketing strategies for B2B interface may differ from those of B2C? • Collect 3 business examples when CRM pitfalls were avoided and analyse them. Directed learning Please go through the following journal articles and the core textbook to solve the above questions: • Gummesson‚ E. (1994)‚ “Making relationship marketing operational”
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PUBLIC TRANSPORTATION: LABORAL ETHICAL ISSUES 1. What are the Stake Holders interacting with them? The StakeHolders direct are: Society: Users of the public transportation Employees of bus company Controller Manager City transport authority Renter of bus Operators tour The StakeHolders indirect are: Informal transit associations Drivers (conductors) and other personnel Police Government local and national Radio/ Medias 2. Potential conflicts – examples? Conflict between bus driver and the
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of guanxi and guanxiwang are essential to business in China. It is an important mechanism to do a long-term business and getting successful business in China. Guanxi refers to the business connections that are so important to companies doing business in China. Then‚ guanxiwang refers to the relationship network that companies cultivate. Therefore‚ by establishing in relationships would help do a better job and mechanism in doing business in China. 2. What does the experience of DMG tell us about
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bureaucratic management like most‚ Peter trucker liked a different of management and would take a more creative and innovated approach. Combining old ideas together and creating new ones. He looked at management more than a profession and as a discipline as well. He also does not want to take management as a strict profession but to be more liberal which allows mangers to not only have skills and techniques but to also have the right perspective on them as well. Drucker does not look at management as
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world’s largest coffeehouse chain‚ and is considered one of the world’s best-liked and best-known consumer brands- with 19‚972 stores in 60 countries. Business analysts agree that Starbucks is a widely respected company because of its commitment to social responsibility. Starbucks has earned this reputation through its actions in all phases of its business and live out this commitment through both its mission statement and values. The Starbucks website states that‚ “Our mission: to inspire and nurture
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Ethics in Advertising The ethical issues that permeate the world of advertising have remained stagnant for decades‚ though the exact nature of the ads may have changed in and of themselves; however much current ads portraying women in our modern times may differ from contemporary ads that portrayed women during the 1950s‚ the end result remains that women continue to be marginalized into a specific subset of society or to be completely visualized as a mere object‚ possessing qualities or faults
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Protection Dealing with government regulation in business is an integral part of a manager’s responsibilities. Recognizing what actions might violate particular consumer protection regulations is crucial to protecting the company and to insuring its profitable operation. Government regulation is found every day in the operation of businesses large and small‚ and once understood‚ it allows managers to make good decisions regarding business practices. When you have completed this topic‚ you will
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Peter the Apostle Peter the apostle was born BC 15 or so. Peter the apostle has been said to look like a very weak man. He was medium height‚ more so tall‚ and had very pale skin. Also‚ it has been said that Peter had a short‚ thick‚ curled beard‚ and very thin eyebrows‚ if not‚ no eyebrows at all. Another character trait of the Peter the apostle is that his eyes were almost all black‚ but had red marks due to weeping frequently. Peter the apostle‚ the most prominent of Jesus’ twelve disciples
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References: [1] The Google Founders (http://news.bbc.co.uk/1/hi/business/3666241.stm) [2] The Story of Sergey Brin (http://www.momentmag.com/Exclusive/2007/2007-02/200702-BrinFeature.html) [3] Google Investor Relations – IPO Letter (http://investor.google.com/ipo_letter.html) [4] Google ’s Code of Conduct Policy (http://investor
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Walmart Part Two: The Environment of Management Summary: Walmart went global and it’s the fastest growing business. Walmart’s retail hit with the Chinese consumers‚ so in 2004 Walmart operated 39 stores in China. Walmart’s in foreign countries have different food in their super Walmart because of culture differences. Walmart meets the demands of their consumers by adding local flavors. Walmart has developed an ethical standard program to create a higher product quality and lower product coast
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