University Course Name: Business Environment Preface The objective of this course is to provide requisite knowledge for successful business manager. To develop the understanding of the cultural‚ demographic‚ social‚ economical‚ political‚ technological and legal environment within which the business operates. Provide knowledge on how to adapt with the changing environmental situation. It also discusses the issues related to the relationship between business and society. The question
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designing product and service offerings‚ customer needs‚ and what are some of the less obvious service aspects that might inform purchasing decisions?__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ What are the questions
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products or using of first-class technology is no longer a kind of success for a company or corporation in current business environment. Companies have realized that they must also seek sustaining competitive advantage from the effective management of human resources. That means Human resource managements (HRM) has increasingly been recognized as a critical segment of international business operations (Hertog‚ 2010). Moreover‚ the more rapid pace of internationalization and globalization leads to a more
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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Plot No. 7‚ Phase – II‚ Institutional Area‚ Vasant Kunj‚ New Delhi – 110 070 Phone: 26124090 / 26124091: Fax No. 26124092 E-mail: administration@srisim.org; Website: www.srisim.org. PROJECT ON CUSTOMER SERVICES PROVIDED BY BIG BAZAAR SUBMITTED TO SUBMITTED BY Prof. (Dr.) Deepak Dogra Satendra Kumar Roll No.:- 20080174 Section:- B
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Assignment1: 1) What interpersonal skills do you currently have that will allow you to be successful in your new position? When dealing with customers‚ I find that I am able to listen to them and figure out their needs in a timely manner‚ while striving for one call resolution. I find that by being empathetic to their moods and feelings are a big help. During my time as a customer service professional I have developed skills that give me an edge while working with the difficult or angry customer. 2)
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for improve quality life of the community. Businesses operate in an environment shaped by the consumers‚ the Government‚ suppliers and International factors. It’s my job now explain and understand how organisations shaped with the environmental factors and determine strategies and a modus operandi that allow them to meet their organizational purposes. Business Environment Business refers to economy activity‚ goods and services in exchange of money. Also include buying and selling‚ manufacturing
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(1)What is a Business Environment? Answer A Business Environment is the physical and operational factors‚ both internal and external‚ that affect the flow of activities in a business. They include; customers‚ competitors‚ suppliers‚ distributors‚ industry trends‚ substitutes‚ regulations‚ government activities‚ the economy‚ demographics‚ social and cultural factors‚ innovations and technological developments. (2)What Are the Types of External Business Environments? Answer There are many types
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the company will be managed so that it is seen to behave in a responsible way in relation to governance‚ finance‚ the environment and the wider society………………………………………………….………………………………5 Conclusion…………………………………..…………………………………………7 Reference………………………………………………………………………………8 IntrodutionThis report will talk about the vision and mission of the different type of the organization and what the strengths and weakness of these organizations. In the second section‚ I will describe the stakeholder which related
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* Business Environment Understanding the environment within which the business has to operate is very important for running a business unit successfully at any place. The environmental factors influence almost every aspect of business such as‚ its nature‚ its location‚ prices of products‚ the distribution system‚ or the personnel policies. It is important to learn about the various components of the business environment‚ which consists of the economic aspect‚ the socio-cultural aspects‚ the political
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