the airlines in 1978 forced the industry to rethink their business strategy in order to be successful during a period of widespread operating losses due to an economic recession‚ striking air traffic controllers and brutal price wars. The poster child for innovation during this period was Astro Airlines founded in 1980 by its charismatic leader‚ Arthur Burton. Enthusiasm‚ excitement and optimism were watch words used to describe the atmosphere at Astro Airlines in the initial years. This case analysis
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PHILIPPINE AIRLINES: What’s next? Philippines airlines started its history on March 15‚ 1941 on a small twin-engine Beech Model 18 flying 212 of pure skies from Manila to Baguio with a full load of five passengers. Upon the outbreak of the pacific war‚ PAL’s two aircraft were pressed into service with the US army Air Corps. Post-war operations began on February 14‚ 1946 with five ex-military Douglas DC-35. In July‚ the airline chartered DC-4s to carry American service men home to Oakland‚ making
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Choosing Brand Names Introduction How should brand names be chosen? Is the name important? Marketing theory suggests that there are three main types of brand name: (1) Family brand names: A family brand name is used for all products. By building customer trust and loyalty to the family brand name‚ all products that use the brand can benefit. Good examples include brands in the food industry‚ including Kellogg’s‚ Heinz and Del Monte. Of course‚ the use of a family brand can also create problems if
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ASTRO AIRLINES (case analysis) NAME : MUSTAFA KAYNAKCI DATE : 10.11.2011 Issue in the case The main issue in the case is all about failing to manage success after successful beginning. The leader in Astro Airlines Arthur Burton could not maintain the growth of its company. Being visioner‚ dynamic‚ stirring speaker and inspirational leader of Burton could start the airlines with reduced fare‚ innovating ticketing style‚ low cost service
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AIRLINE CATERING PROJECT REPORT AIRLINE CATERING PROGRAMME NAME: B Sc IN HOTEL MANAGEMENT & CATERING OPERATION DECLARATION BY THE STUDENT AIRLINE CATERING Project Report submitted to Yashwantrao Chavan Maharashtra Open University in partial fulfillment of the requirement for the award of Bsc. In Hotel & catering operations programme code V76. I hereby declare that this is my original work and has not been submitted or copied from elsewhere.
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doing effectively. In what ways do efficiency and effectiveness support each other at Southwest? In what ways do they contradict each other? Ans. Southwest Airlines is one of the important Airline of USA. Southwest Airlines may only rank 317 on the Fortune 500 List but the company ranks highly on most publications’ Most Admired Companies lists. Efficiency means using resources wisely and in a cost effective way. The Southwest Airline exists point on behalf of the case. ✓ Southwest didn’t
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The Importance of Choosing a Saint for Confirmation Finally‚ the day to be confirmed is here. The arrival at the Church makes a feeling oh-so holy. Every family member comes and compliments the fancy appearance of one’s outfit. There is a short walk inside to see peers taking part in the lifelong journey of Confirmation. The importance of picking a saint for Confirmation starts with understanding why Catholics pick them‚ how to pick a saint‚ and narrowing down the choices of saints. Before being
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have to make many decisions; some are fairly simple and routine‚ whilst others are more complex and require important management time and effort. The largest effort of organizations is making decisions and solving problems. It is work of choosing issues that require attention‚ setting goals‚ finding or designing suitable courses of action‚ these are called problem solving and evaluating and choosing among alternative actions is usually called decision making. Understanding decision making is crucial
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PROJECT REPORT ON “KINGFISHER AIRLINES” [pic] Submitted in Partial Fulfillment for the Award of the Degree of Bachelor in Business Administration 2010-2012 Under the Guidance of:
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is available at www.emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted
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