Student ID: 000270416 Assessment Code: JNT2 – Task 1 (Needs Analysis) Mentor: Sonya Wells August 10‚ 2014 Table of Contents Summary of Instructional Problem 3 Current Conditions and Desired Conditions 4 Data Collection Processes 6 Results of Data Analysis 7 Findings of Needs Analysis 16 Goal of Instruction 17 References 18 Appendix A 19 Summary of Instructional Problem Many students who struggle with reading ask why should we read‚ what is the point? The point is that being able to
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“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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Customer Satisfaction on Post-Sales Service with Reference to Two-Wheeler Automobile Industry S Saraswathi* The key to success of automobile industry lies not only in having good products but also in being able to provide the customer with the level of service they desire. Because of increasing competitiveness in the Indian automobile industry‚ almost all automobile manufacturers have invested valuable resources on customer satisfaction as a tool to understand the needs and expectations of their
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III. External Environment C. Task Environment 1. Gluten free options need to be added (O) The market for gluten free is expected to top $2.6 billion and grow every year through 2015. There is a derived health benefit to gluten free food‚ as many people believe. The Cheesecake Factory and its staff needs to be trained on the importance of preparing gluten free products and develop specific items that can be safely suggested to the guests who desire or need gluten free products. There is an opportunity
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Thesis Statement The knowledge of the person’s birth order predisposes the clinician towards his impression of the characteristics of each birth order‚ without considering other factors that may affect the behavior of this person. Critical Essay The family is the basic unit of society and it is within this family that the first form of education is experienced. As every person is unique‚ his ways of addressing different situations and issues in life may be different from that of other people.
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Customer Service Questionnaire (step 5 of 6) Screening Questions | Instructions This questionnaire has been designed to help us to understand whether the role of customer assistant is right for you‚ as well as help you to understand more about what it might be like to work for Tesco. Based on actual experiences of Tesco customer assistants‚ each question describes a situation that you might find yourself in while at work. You should imagine yourself as a customer assistant in each situation
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RELATED LITERATURE This part of the paper consists of various related literature and studies about consumer services in online processes. It includes articles (both published and unpublished materials)‚ books as well as internet sources. A. Related Literature The proponents gathered materials in order to get some ideas and information that will serve as a reference to their study. All these information helped the researcher in solving out the problems and arrived to a proposal of a new
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FITNESS FIRST PHILIPPINES (MALATE BRANCH) ONLINE REGISTRATION AND RESERVATION A Capstone Project Presented to the Faculty of the College of Engineering and Information Technology Philippine Christian University Taft Ave.‚ Manila By Jordenel S. Pastor Michael S. Tenepere John Erick L. Elico Rodney T. Maliwanag In Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Information Technology March 2011 Approval Sheet This research project entitled
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Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient) and MV/BV (Market Value to Book Value) ratio. The study includes an estimate of the value of synthetic indicator which is Euclidean
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To arrange and prepare a visit to a local park with Nursery children is not as straight forward as it may sound. There are policies‚ guidelines and agreed principles to follow throughout the nursery in order to ensure the safety of the children but with careful planning‚ functional communication with other staff members/volunteers combined with co-operative working will be a good team work effort‚ so all children will have the maximum opportunity to experience and explore the new environment‚ to
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