Optional Unit Questions Unit 519 (01) Develop procedures and practice to respond to concerns and complaints Assessment Questions 1. Learning Outcomes 1.1 and 1.2 a) Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in your area of work. b) Analyse how each one affects service provision. The Local Authority. Social Services and National Service Complaints (England) amendment Regulations 2009. came into effect in April
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Paper 3: Reducing School Violence‚ Bullying‚ and Misbehavior Yes‚ I can support the position that creating small‚ intimate learning communities within a large school might be a way to reduce school violence. Small‚ intimate settings within a large school could help build friendships‚ allow for personal time between students and teachers‚ and help build students self esteem. Since this is a large school it is easy for students to feel left out or find their group of friends that they fit in
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effects from teen substance abuse. Substance abuse is the use of overuse of alcohol‚ tobacco products‚ or drugs. Teen substance abuse is committing those actions when of the teenage age. Teenage substance abuse will continue to be a significant part of society; therefore‚ parents‚ and teens themselves‚ need to be informed on what causes it‚ what the effects on the victim and his or her family‚ and the treatments that are available to help the victim‚
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• Physical abuse - An intentional act that causes injury or trauma to an individual by another person‚ by the way of hitting slapping‚ kicking pinching of by using inappropriate restraints or even force feeding someone food. Signs and symptoms – unexplained injuries such a s burns‚ bruises‚ fractures. Injuries that do not match up with their explanations • Sexual abuse – Is a forceful unwanted behaviour which is caused by a person to another without consent. Signs and symptoms – Unexpected or unexplained
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all times. • Any complaints raised by customers are dealt with courtesy and on time. • Customers are fully informed of their rights to alternative remedy if they are not fully satisfied with the response of the Bank to their complaint. All complaints will be treated efficiently and fairly. The bank will work continuously towards providing quality service to its customers. The bank will always act in good faith and without prejudice to the interest of the customer. The bank’s Complaint Handling Process
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What I Understand Substance Abuse Counseling to Be: What is Substance Abuse Counseling? When Do I Counsel Someone? Why Would I Counsel? Due: June 20‚ 2014 WHAT: I am just starting to learn about the dynamics of substance abuse counseling. At this point‚ early on in my learning‚ I understand it to be a practice of advocacy to assist those persons with various levels of addiction in relation to drugs‚ alcohol and chemical dependency to a road of recovery. Substance abuse
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Recycling‚ Reusing‚ and Reducing Samantha Yerkes Student Recycling‚ Reusing‚ Reducing The amount of garbage that fills our trash each year is astounding. Did you know that each individual in the United States throws away 4 pounds of trash each day? That is 1‚460 pounds each year. Americans are the number one trash offenders in the world. Americans do not dispose of all its garbage properly and efficiently. In the State of Iowa 1.2 Million‚ tons of materials are recycled in Iowa each year
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Policies & procedures applicable to my school setting | Unit/LO/AC Ref | What purpose it serves | Evaluate how these polices support the principles of every child matters and the importance of staff consistently applying boundaries (where applicable) | Child Protection Policy | A (Staff) | Ensuring safe recruitment by checking the suitability of staff and volunteers to work with children. Creating a safe environment in which children can learn and develop. Raising awareness of child protection
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decision alternatives‚ one option is to take no action. ANS: T PTS: 1 10. In most cases intangible decision criteria can be quantified. 2011 Cengage Learning. All Rights Reserved. May not be scanned‚ copied or duplicated‚ or posted to a publicly accessible website‚ in whole o r in part. ANS: F PTS: 1 11. One benefit of the Management Reporting System is that it can alert management to delays in project implementation. ANS: T PTS: 1 12. Responsibility refers to an individuals obligation to achieve
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Running head: BSRN - 340 - PHARMACOLOGY FOR NURSING CARE - CASE STUDY #2 Case Study #2 - Vague complaints of pain in the Emergency Department Susan M. Hewitt RN‚ CEN The Robert B. Miller College BSRN-340-Pharmacology for Nursing Care Instructor: Mr. James Middleton February 26th‚ 2009 Case Study #2 – Vague complaints of pain in the Emergency Department Many people that come to the emergency department who complain of pain are usually vague about their symptoms. Other people over-react
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