Avon‚ the oldest cosmetics company in the United States and the world’s largest direct seller‚ received a much needed boost with Chief Executive Officer (CEO)‚ Andrea Jung‚ at the helm (Creed and Laichas). Andrea became the company’s first female CEO in 1994‚ marking the beginning of a brand turnaround (“Avon Products‚ Inc.”). From its humble beginning to becoming the cosmetic giant that it is now‚ Avon has had a number of trials and bounce backs. It’s most recent success‚ the Hello Tomorrow global
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Executive Summary – Avon Products Avon Products is one of the major players in the cosmetics and toiletries industry with a sale of about 10 billion US dollars in 2007 (Exhibits 1‚ 2 & 3). It has been globally competitive by creating global brands and nurturing its powerful sales channel of Single-level Marketing (Direct Selling). Globally‚ Avon competes with large cosmetics majors like P&G‚ Revlon and Shiseido to sell its products. At the same time‚ it also competes with other major direct sellers
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Con Position Avon is the world’s leading direct seller of beauty products‚ with over $6 billion in annual revenues. In November of 1999‚ Avon announced the appointment of Andrea Jung as president and chief executive officer of the firm. Although Avon is best known for their direct-selling method‚ Ms. Jung felt they needed a new strategic plan to attract and retain Avon customers. Her strategic vision is to bring the Avon product line to consumers through new distribution channels including retail
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SUMMARY OF THE CASE STUDY Avon‚ started its journey in the early 1886 is now the oldest and the largest marketers and manufactures of the beauty products. The advertisements from “Ding dong‚ Avon Calling” to “Hello Tomorrow” and from “You never looked so good” to the latest one “The Company For Women”‚ always helped Avon to improve its image and enhance the marketing strategies to serve the purpose. One of the amazing facts about Avon includes that it’s headquarter is situated in USA but major portion
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opportunities’. The DSA represents a wide range of companies covering a variety of products‚ who between them make-up nearly 80% of the UK direct sales market. Big names include Kleeneze (household products)‚ Avon (cosmetics). Betterware (household products) and Herbalife (health supplements). Of these‚ Avon is perhaps the oldest. The company was founded in 1886 by door-to-door bookseller David McConnell. As a sales incentive‚ he gave customers a bottle of perfume with each book purchase. He soon realised
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Channel Integration- What is it ? In the world of Sales and Distribution Management‚ it is imperative to have upstream partners like logistics ‚ distributor ‚ retailers ‚ transporter and whole sellers to effectively sell the products manufactured by a company . Channel integration is a collaborative effort to bring together all these partners into the system and integrate the efforts so that all the partners are benefited out of it. By using the concepts of Channel Integration‚ rather than
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What additional actions would you recommend AJ take to help achieve its long-term strategic and financial objectives? It’s implementation efforts? What challenges might the new strategy present to Avon’s top management team? What risks do you see? Andrea Jung has done an exceptional job of identifying the problems of Avon Products‚ Inc‚ developing a strategic vision‚ and outlining a plan to clearly communicate and meet the goals and objectives of the vision. She undoubtedly recognized the various
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31 THE RETAIL DISTRIBUTION CHANNEL C H A P T E R 2 Early in 2005‚ IBM Business Consulting Services released a survey that compiled in-depth interviews with more than 100 sales‚ marketing‚ and merchandising executives at over 20 consumer products and retail companies. Only 9 percent of the retailers felt their suppliers had “a good understanding” of their business objectives. The gist of the survey was that retailers felt the product manufacturers have focused their efforts on the end
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AVON 1. What reason is given for the organizational change? The past several years had been difficult for the organization. Avon sales volume in the United States and international markets showed little or no growth. Profit margins on many products declined due to price discounting by competitors. Turnover rates of sales representatives had increased. The corporate debt was referred to as “staggering”. Avon’s research department informed the management that corporate problems centered on image
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CHANNEL MANAGEMENT of SHAVING CREAM Vikalp Bhardwaj 12DM-165 Section-7 A channel is an organized network of agencies and institutions which‚ in combination‚ perform all the activities required to link producers with users to accomplish the marketing task. -(Bennett 1988). This channel must be designed such that it delivers a level of value to the customer that creates a sustainable competitive advantage for the supply chain. It can take many forms depending upon the requirements of the customer
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