Focus on ICICI Bank’s Initiatives The use of Customer Relationship Management (CRM) in banking has gained importance with the aggressive strategies for customer acquisition and retention being employed by banks in today’s competitive milieu. This has resulted in the adoption of various CRM initiatives by these banks to enable them achieve their objectives. The steps that banks follow in implementing Customer Relationship Management (CRM) are: Identifying CRM initiatives with reference to the objectives
Premium Bank Customer relationship management Customer service
Nationality Proposed Address in Thailand Nationality at Birth Birth Place Marital Status Name and Address of Local Guarantor Date of Birth Type of Travel Document No. Issued at Date of Issue Expiry Date Tel./Fax. Name and Address of Guarantor in Thailand Occupation (specify present position and name of employer) Tel./Fax. I hereby declare that I will not request any refund from my paid visa fee even if my application has been declined. Current Address Signature Tel
Premium Visa Travel document
Strayer University ASSESSMENT 4: COMMUNICATION AND HRM ISSUES By Barbara Hughes Submitted to: Justin U. Harris‚ PhD A Assessment in Partial Fulfillment of the Requirement for BUS 520- Leadership and Organizational Behavior Anne Arundel Campus March ‚ 2009 Chapter 1 INTRODUCTION Communication and human resource management as it pertains to organizational behavior and leadership can coincide with one another in varying circumstances. Communication consist of many variable
Premium Communication Human resource management
State of Technology 1.2. Local Literature De La Salle University Library System Migration: A Strategic Decision Library automation at DLSU-Manila had undergone a gradual but steady development. It started in 1985 when it implemented the MINISIS software/Hewlett Packard 3000 hardware package. The system was able to create 11‚000 bibliographic records for Filipiniana and Reference collections. The massive hardware maintenance problem led to a management decision to phase out the system in 1988
Premium Library
measurement units such as the metric system aren’t as useful as the SI system when it comes to being used in science. The metric system doesn’t have moles or kelvins‚ which are very important in the use of science. There are many more reasons why the SI system should continue to be used in science for measurement‚ and I’m going to explain why. National governments adopt one system of measurement because it is the most simple or most useful‚ much like how science adopts one system. The most used/common measurement
Premium Metric system Kilogram Units of measurement
NAME : RENEE WONG LI JING STUDENT ID : 1124819 COURSE : DIPLOMA IN CORPORATE ADMINISTRATION (DCA) SUBJECT : BUSINESS ORGANIZATION MANAGEMENT LECTURER : MR. JULIAN Page 1 A) Nature of Business‚ Origins Introduction Walmart was founded in 1962 by Mr. Sam Walton. It is an American multinational retailer corporation‚ run large department stores and warehouse stores. It is the largest retailer and biggest private employer in the world with over 2 million
Premium Organizational structure Leadership
COM5407 Financial Communication & Promotion Individual Assignment As the product manager‚ I propose to employ the data mining techniques‚ as an important implementation of our Customer Relationship Management (CRM) strategy‚ to better understand the clients of our third party products and increase our profitability. Our bank has various sorts of third party products ranging from mutual funds‚ insurance products to bonds. Commission is earned on selling other companies ’ products. Although
Premium Marketing Data mining Customer relationship management
Introduction Management control system (MCS)‚ as a vital part of an organization‚ which purpose allows organizations to ensure that their activities achieve the objects they desire. The process of designing and improving MCSs requires addressing three basic questions. What is desired? What is likely to occur? And What is the effect of contextual factors ?Then managers must address each of these questions. What controls should be used? In recent years‚ contingency-based research has maintained
Premium Management Control system Control engineering
IMPACT OF CRM SYSTEMS ON RETAIL GIANT PRIMARK TABLE OF CONTENTS ABSTRACT CHAPTER 1 INTRODUCTION Statement of the Problem Purpose of the Study Importance of the Study giant Scope of the Study Rationale of the Study Research aim and objective Research Questions CHAPTER 2 LITERATURE REVIEW CHAPTER
Premium Customer relationship management Marketing
Formalising ERP Selection Criteria Xavier Burgués Illa Univ. Politècnica Catalunya Edifici C6 Campus Nord Jordi Girona Salgado 1- 3 08034 Barcelona. Spain +34 934 017 006 diafebus@lsi.upc.es Abstract We present a proposal for selecting ERP products from a formal description of their relevant characteristics. The work is based on a previous and successful collaboration with a midsize company in the field of software package selection. An ERP was selected following a systematic methodology called
Premium Requirements analysis Enterprise resource planning Software quality