[pic] TABLE OF CONTENTS 1. Acknowledgement 2. INTRODUCTION 3. BSNL SERVICE 4. Customer Relationship Management ➢ MARKETING STRATERGY • Marketing Objective • Marketing Process • Social Responsibility ➢ CONSUMER SERVICE 5. Complaints Handling ➢ Complaints: A Critical Form of Communication ➢ Why is Complaints Handling Important
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first analysis of it had revealed that there were just 30‚000 genes in it‚ not the 100‚000 that many had been estimating until a few months before. Details had already been circulated to journalists under embargo. But Venter‚ by speaking to a reporter at a biotechnology conference in France on Feb. 9‚ had effectively broken the embargo. Not for the first time in the increasingly bitter rivalry over the genome project‚ Venter’s version of the story would hit the headlines before his rivals’. "We simply
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While You Were Sleeping While You Were Sleeping‚ composed by Randy Edelman and directed by Jon Turteltaub‚ includes good examples of a leitmotif. A leitmotif is a reoccurring piece of music associated with a specific character‚ event‚ theme‚ or mood. The two leitmotifs used in this movie are “Lucy’s Theme”‚ which is a slow‚ romantic‚ or even sad piece of music. The “Family Theme”‚ has a faster beat that goes back and forth and is quirky. The main characters in While You Were Sleeping are Lucy
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Why were you persecuted? Well‚ it all began with me sitting down with my family at the breakfast table munching on a piece of charred toast and guzzling down some milk‚ which was the very moment of when I heard the delicate sound of sirens coming from the east end of the street. My father’s face grew faint and my mother rapidly stood up and snatched my hand‚ as well as my brother’s. She then directed us towards the back of the house through a tiny break in the floor. Once we got to the hole‚ my
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1. What did you set out to do? At the beginning of the semester I set out to make goals that would help me get stronger and healthier. 2. What did you do to achieve this? To achieve my goals I had do exercises and workout everyday so I could get my body in shape to reach my goals. 3. Why were you successful or unsuccessful?’ I was successful because I never gave up and kept on working hard. I also never gave up no matter how hard it was. 4. What did you find hard‚ new‚ or difficult‚ about the
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to have her around‚ which like page 29 says in our text‚ Social Attractiveness‚ how much you want to have someone around‚ fun to be with and makes you feel good when you interact. Lucy has also proven to be attractive in ways to help with the delivery of furniture for Jack’s family furniture business. When Jack takes her the gift of a couch from his parents‚ he discovers that she is willing to help out and take charge of moving the couch into Peter’s apartment. I think that Jack sees this as Task
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‘What You Pawn I Will Redeem’ written by Sherman Alexie‚ tells a story of a homeless man who is struggling with identity issues and reminisces about much of his culture. Jackson Jackson‚ the main character‚ is a round and flat character‚ showing characteristics of both. Jackson’s conflict is internal conflict because he wants to save money to purchase his grandmother’s regalia from the pawnbroker‚ but he also wants to spend money on his fellow Indians and friends. Through Sherman’s short story
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margin. Each organization has to come up with new marketing techniques to survive in the present competitive markets. This study analyses the marketing strategies adopted by BSNL to attract their customers. OBJECTIVES OF THE STUDY * To analyze the marketing strategies of BSNL * To identify the marketing performance of BSNL * To identify consumer perception about the company. * To know how
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Hardball: What Decision Will You Take? Using his years of experience within the White House‚ Chris Matthews wrote Hardball‚ a book about how politics in the White House is essentially a game. Play it right‚ be successful. Play it wrong‚ and your political career could come to an end. Matthew’s outlines various maxims to play the game right‚ however there are two maxims that are essential to be successful; “Leave no shot unanswered” and “Always Concede on Principle”. A maxim also deemed “essential”
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The song “Live Like You Were Dying” by Tim Mcgraw is about a conversation between a man and his best friend who was dying. This song was written to explain how everyday should be lived to its fullest because any day could be your last. A man who just learned that he would soon die and was asked by his friend what he thought about it. His reply was that he did things that he wanted to through life like bull riding‚ skydiving and climbing the rocky mountains. These were all things that he had put
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