customers are less likely to give you another chance than they were 10 years ago. And as these surveys imply‚ the easiest and most common way to lose customers‚ or to cause them to return less often‚ is by failing to deliver in the service area. Our service section will go beyond just the prevailing view of "good service." Service can be approached as just a series of mechanical functions‚ serve from the left‚ clear from the right. Obviously the mechanics are important‚ but you won’t gain a competitive advantage
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Case 3 “Performance Feedback Now and Then” page 523 of your text. Please answer question 1‚2‚3‚4‚ and 5. Answer not to exceed 4 pages. Use bullet responses where appropriate. Provide feedback continuously and address/manage performance problems when they occur. 1. Set performance goals‚ make development plan with employee 2. Monitor employee progress toward goals. 3. Provide coaching‚ training‚ education as needed 4. Conduct annual performance appraisal against goals and develop
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An Effective use of ICT in Education Dr.R.Sivakumar Assistant Professor Education Wing DDE Annamalai University rsk_edutech@yahoo.co.in Abstract ICTs for education refers to the development of information and communications technology specifically for teaching / learning purposes‚ while the ICTs in education involves the adoption of general components of information and communication technologies in the teaching learning
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Have you ever wanted to give to a charity? How about giving half of your earnings to a charity of your choice? In Peter Singer’s book‚ The Most You Can Do‚ that is exactly what people are doing. People such as Matt Wage‚ Julia Wise‚ Rhema Kokama‚ Celso Vieira‚ and Priya Basil are just a few of the many people who follow this type of lifestyle. According to these people‚ they are living ethically as effective altruist. To sum up effective altruism‚ Peter Singer (2016: vii) states that “effective altruism
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two years of military service. Should we have a similar policy in the United States? Write an essay stating your position on this issue and supporting it with convincing reasons. Be sure to explain your reasons in detail. The Model Essay: What You Can Do for Your Country A few countries require every young person to serve two years of military service‚ and as we continue to face military conflicts across the Introduction Statement of issue globe‚ some have proposed that the United States
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CTTLS 1. Understand the use of different assessment methods and the need for record keeping. Identify different assessment methods Assessment is a term given to check that learning has occurred. (Practical Teaching‚ Wilson p. 114) As she explains it can happen at any stage during the learner course. Through this progress toward their qualification the assessments have different objectives and are named differently. There are several assessment methods that we can mention‚ some are formal
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protractor. You look up at the board and see numbers‚ equations‚ and more uncommon things. The teacher begins to inform the class of the assignment‚ and you pick up the pencil ready to write what you need; even if you don’t fully understand what it is. You begin writing - what seems to be nonsense- on the perfect lined paper‚ but your mind wanders to the sweet scent of fresh air. The windows have been opened and you can see the beautiful day outside. Now this is the only thing you can focus on‚ and
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TO WHAT EXTENT CAN INTERNATIONAL AID BE REALLY EFFECTIVE? One cannot help but be shocked to hear that often‚ medical and food supplies sent to flood victims have never reached the victims but have in fact fallen into the coffers of the officials who were to distribute the supplies to the victims. This is indeed an eye-opener and we wonder how long such activities have been going on undetected. It brings to realisation the truth that among so called humans are beasts which will take advantage of
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as the stock manager at Circus Supermarket‚ the manager tells you that he desperately needs some help with an inventory problem. In the back of the store‚ he shows you an unmarked‚ unopened tin can and explains that the store’s owners are threatening to fire him and all his staff if they cannot keep track of the items that they sell. He asks you to help him figure out what is inside. There is one catch: He does not want to open the can‚ just in case there is something expensive inside. During this
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around nowadays‚ however‚ not all of them are effective in business. Although the adoption rate of social media is growing year by year‚ some kind of social media are declining such as Podcasting‚ message board‚ and blogging. The reasons why those social media are declining can be found in the difference of method of connecting people and perception between customer and companies. A company has to use right social media in the right way and understand what consumer want from them via social media.
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