Case Study 1: Florida Department of Management Services‚ Part I Gwendolyn Harris Strayer University CIS 505/ Week 4 Case Study Introduction In the early 1990s‚ the Florida Department of Management Services (DMS) had built up a large information systems network that served state government agencies in 10 regional sites and connected these to the data center in Tallahassee. The network was based on the use of the proprietary Systems Network Architecture (SNA) from IBM and a mainframe
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IMPACT OF TECHNOLOGY ON THE ACCOUNTING PROFESSION - A STUDY OF A CPA FIRM’S DISASTER RECOVERY PLANNING Stanley X. Lewis‚ Jr.‚ Troy University Eddy J. Burks‚ Troy University Ernest W. King‚ University of Southern Mississippi Carl Smolinski‚ LSU-Shreveport ABSTRACT The results of an ongoing study of professional accounting firms in the U. S existing research methodology and results included in the 2006 IRMA International Conference reporting the strategic planning by a law firm pertaining to its disaster
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Paper: The Army Profession of Arms‚ Its Culture‚ and Ethic The overall objective of the Army Profession of Arms campaign is for Soldiers and leaders to refine their understanding of what it means to be professionals--expert members of the Profession of Arms--after nine years of war and to recommit to a culture of service and the responsibilities and behaviors of our profession as articulated in the Army Ethic. GEN Martin E. Dempsey‚ CG‚ TRADOC The preeminent military task‚ and what separates [the
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#2: SOFTWARE EVALUATION: AyaNova‚ Service Industry Software Mary Jo Davis‚ Chong Tao‚ Submitted: April 10‚ 2007 Table of Contents 1. Abstract 2. Summary of Software Category: Business application software‚ by definition is: a software group that does not run the computer‚ but rather provides a tool for the user to accomplish a specific type of task by using the computer’s capabilities. Application software can
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Managing Human Resources‚ 3rd edn‚ John Wiley & Sons‚ Milton‚ Qld. In chapter 1 of the text‚ the author shows an overview of human resource management and strategic human resource management. The author also shows the relationship between HRM and management‚ manager’s role meaning of strategy‚ strategic approach to HRM and strategic challenges. Lots of diagrams and explanations are used by the author. This chapter has contributed to my understanding of strategic human resource management by analysing
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Introduction This case study talks about the many service quality issues faced by a local mass transport company‚ SMRT. The company has to still remain functional amidst mass criticism amongst the public due to inefficient communication networks‚ inefficient maintenance and various problems in the senior management. As a newly appointed senior manager‚ it is imperative that we work towards delivering a high quality service to our customers. There are many tools and quality improvement frameworks
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Application of life cycle assessment in service industries: a review Sabrina Rodrigues Sousa 1 ‚ 2 ‚ *‚ Aldo Roberto O metto 1 1 2 University of São Paulo‚ School Engineering of São Carlos‚ São Carlos‚ Brazil Ministry of Science and Technology‚ Center for Information Technology Renato Archer (CTI)‚ Campinas‚ Brazil *sabrinarsousa@gmail.com Abstract The introduction of services in the economy adds value in an intangible way while promotes dematerialization. As products‚ services are developed
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research topic and the relevance of the topic to my professional career goals in the human services field. The significance of the research problem will be discussed‚ why it is worth studying‚ and what can be gained from the research. Lastly‚ what is already know about the research topic and problem will be addressed. The research topic will focus on the numerous challenges that are present working in the human services field. One of the challenges is setting appropriate boundaries with clients and knowing
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Recognition An Application of SMS Technology for Customer Service Centre 1 Ariff Idris‚ 2Abd. Samad Hasan Basari‚ 3Nur Hanisah Zubir‚ 1‚2‚3 Faculty of Information and Communication Technology Universiti Teknikal Malaysia Melaka Locked Bag 1752‚ Pejabat Pos Durian Tunggal‚ 76109 Durian Tunggal Melaka‚ Malaysia 1 miariff@utem.edu.my‚ 2abdsamad@utem.edu.my‚ 3nurhanisah.zubir@gmail.com Abstract - SMS technology is designed originally as a communication tool between a service provider and
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CE 434 Traffic Analysis and Design Department of Civil Engineering Indian Institute of Technology Bombay Course Project in Application of ITS in Campus Traffic Management Mohit Kumar Singhal (08004057) Aditya Dogra (08004059) Vishal Lunker (08004060) Yash Shah (08010029) Aditya Bhadoria (08D07019) ------------------------------------------------- ACKNOWLEDGEMENT We would sincerely like to thank our project guide‚ Dr. P. Vedagiri‚ for his invaluable guidance and constant support
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