1.) In my opinion‚ scripted service speech and behavior are best described by the scientific management approach. The scientific method recommends studying and testing different work techniques to recognize the best‚ most efficient ways to complete a job. The four principles on which scientific management is based on are listed below a. Study each element of work to determine the “one best way” to do it. b. Scientifically select‚ train‚ teach and develop workers to reach their full
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reliability are perhaps a better description of what is quality. This makes quality hard to define. In general‚ an improvement in service design and delivery helps achieve higher levels of service quality. For example‚ in service design‚ changes can be brought about in the design of service products and facilities. On the other hand‚ in service delivery‚ changes can be brought about in the service delivery processes‚ the environment in which the service delivery takes place and improvements in the
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the program see it for themselves will comment in this manner. I’m standing firmly for my stance‚ National Service‚ PLKN‚ is not a waste of time‚ energy and resources. If you look at the statistics from JLKN (Jabatan Latihan Khidmat Negara) since the 1st batch in 2004‚ more than 90% of the trainees agreed that the program is beneficial as they learn lots of new things there. So‚ what I actually gain from NS? Heh‚ I think the most important lesson I learn is mutual-respect between one and others
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The Possible Positive Effects of Community Service As I walk to school‚ I see another wall with graffiti‚ trash on the streets‚ and a woman walking around with no sense about her. While Riverside County has some nice areas‚ there are also unkempt neighborhoods. I believe in Eggers points in Serve or Fail‚ about some of the possible positive effects of community service. Although he states many views about students stepping up and helping the community‚ I agree with three possible positive effects
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not have to turn in the answers. (Use MS-Excel for Questions 1 through 4. Q-1. The Polish General’s Pizza Parlor is a small restaurant catering to patrons with a taste for European Pizza. One of its specialties is Polish Prize pizza. The manager must forecast weekly demand for these special pizzas so that he can order pizza shells weekly. Recently‚ demand has been as follows: |Week |1 |2 |3 |4 |5 |6 | |Pizzas |50 |65 |52
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This is exactly what the term “community service” means. Many people think that volunteering is just hours they need to do for the school‚ and some of them feel like that they are forced to volunteer. But to me‚ volunteering is more than this. To volunteer is to make a change. I thought that this change should be in the world‚ society or someone’s life. But in fact‚ what I never thought about is that this change is going to be in my life. Here is the story. In the community service class‚ it was
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find her purpose in life and it wasn’t until she found her love of God through the Catholic Church that her joy and purpose was to help others. Her path to service was not an easy one‚ despite her enriched upbringing‚ she had her struggles‚ but Dorothy always fought for what she believed in. Once she found her calling to serve‚ she found joy in what she did and loved to incorporate Christ’s teachings of serving others in everything
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The Importance of Customer Service in E-commerce At least 28% of online shoppers abandon a purchase before completing it (Greenfield Online‚ 2000). Some consumers abandon purchases because they perceive it as riskier to shop online than shopping in stores or over the telephone where consumers can obtain direct and immediate information to offset the risk of the item not meeting their expectations (Greenfield Online‚ 2000). Other consumers find the checkout process confusing‚ and others abandon
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and this is another cause for inefficiency. 2) I think she should recommend that the work load should be more evenly distributed throughout all of the employees. Another thing is that Elena should probably be taken out of her position of management‚ because she said that she didn’t like it‚ and the clique rarely listened to her anyway. Sam and Jose should also probably look at the work done by their department‚ and the employees should receive more training so they know the purpose of their job
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In preparing to do service‚ I learned a great deal about what it would mean to do my first community service. I first had to learn that in order to do my service successfully‚ I had to be willing to make some sacrifices‚ my time and energy in particular. I knew that that would be difficult‚ but ultimately‚ I was able to summon the ability to do that. Through my activities‚ I developed‚ first and foremost‚ the ability to connect with younger children. I feel that the kids I worked with
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