Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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Deming’s 14 Points For Implementing Quality Improvement: 1. Create constancy of purpose toward improvement of product and service‚ with the aim to become competitive and to stay in business‚ and to provide jobs. 2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge‚ must learn their responsibilities‚ and take on leadership for change. 3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by
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TECHNICAL REPORT No 26 - Part 1 Mineral Fertilizer Production and the Environment Part 1. The Fertilizer Industry ’s Manufacturing Processes and Environmental Issues In collaboration with the INTERNATIONAL FERTILIZER INDUSTRY ASSOCIATION MINERAL FERTILIZER PRODUCTION AND THE ENVIRONMENT Part 1. The Fertilizer Industry ’s Manufacturing Processes and Environmental Issues INTERNATIONAL FERTILIZER INDUSTRY ASSOCIATION 28‚ RUE MARBEUF 75008 PARIS - FRANCE TEL: +33 153
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Modern manufacturing includes the process necessary for the production of a product and its components. Prior to the Industrial Revolution‚ manufacturing simply meant creating products or goods by hand. Most families worked from their farms or homes. The Industrial Revolution sparked major changes and brought inventions we still use today‚ including the sewing machine and light bulb. It laid the foundation and paved the way for the manufacturing industry we know today. Industrial Revolution
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IMPROVING BUSINESS PROCESSES Business Processes is defined as “a set of logically related tasks or activities performed to achieve a defined business outcome.” For our purposes‚ these outcomes can be physical‚ informational‚ or even monetary in nature. Physical outcomes might include the manufacture and delivery of goods to a customer; an informational outcome might be registering for college courses; and‚ finally‚ a monetary outcome might include payment to a supply chain partner for services
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PPROJECT MANAGEMENT PROCESSES GROUPS KNOWLEDGE AREAS INTEGRATION MANAGEMENT INITIATION PLANNING EXECUTION MONITORING & CONTROL (Shall be applicable at all the phases) CLOSING MOU with govt. Govt. Clearances & Permits (Initially) Land Acquisitions Project Charter Various studies at site Coal Linkages Power Evacuation Water Allocation Environment Clearance Financial Closure Processes Development List: Scope management
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While they provide exercise‚ excitement‚ and fun extracurricular activities‚ sports can often bring a lot of pain. It is no secret that countless people get injured from their sport several times over the course of their career. One common injury in contact sports is also one of the worst and therefore‚ a solution to lessen the commonness must be found and enforced. Concussions come in varying levels of “grade” and pain intensity. Some symptoms of a typical concussion are headache‚ confusion‚ and amnesia
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Littleton Manufacturing facilitates poor upward and downward communication throughout all levels of the organization. As a result of the ineffective communication system‚ Littleton faces a number of issues which ultimately has affected the bottom line of the company. Key challenges to note are low employee morale‚ low level of unity within the organization‚ poorly designed organizational structure and confusion in interpreting procedures and rules. Improving the accuracy and speed of the flow
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is interesting to see how cars revolutionised the way we live but what is more interesting is that the cars these days are not just considered a device for transportation but much more than that. When you go deeper into the dynamics of the consumer behaviour towards cars it is fascinating to see how a brand of a car has a great impact on its consumer. Lots of research has been done on measuring the impact of the brand on the customer and buyer behaviour and my research aim is to add a drop of information
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University of Michigan - Dearborn Corey L. Watkins IMSE 538 INTELLIGENT MANUFACTURING Instructor: Dr. Yubao Chen Semester Project SUMMER 2012 Summer 2012‚ IMSE 538 Term Paper: 1|Page Intelligent Machining Centers Throughout history‚ few advancements in technology can rival the barrier breaking impact of computers. This is especially evident in the advancement of CNC technology. For‚ cutting edge CAD/ CAM programs‚ Neural Networks (NN)‚ and super- fast processors have enabled computerized machining
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