TAKT Time (Group 5) Brief Summary: LEAN manufacturing is a global electronics manufacturing services (EMS) provider located in Flextronics de Mexico (FdM). The company is focused on efficiency and optimization of manufacturing flow. The EMS is a tough business that is driven by thin profit margins. EMS manufacturers rely on leveraging huge economies of scale and purchasing power. These companies focus on return on invested capital (ROIC) as a key metric because it provides a sense of how well a company
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KNOWLEDGE CREATION PROCESSES Asist. univ. dr. Ivona Orzea Faculty of Business Administration Academy of Economic Studies‚ Bucharest INTRODUCTION Two predominant goals of the organization are the generation and the application of knowledge. An organization that has the ability to create knowledge on an ongoing basis has the advantage of having developed a unique capability of being dynamic. The competence to generate and apply new organizational knowledge is considered as one of the main
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Manufacturing Overhead Name Institution Manufacturing Overhead Manufacturing overhead costs play a vital role in determining final cost of the product. Manufacturing overhead represents all the costs that the company incurs indirectly and not related to the cost of direct labor‚ direct materials or direct cost of machines (Donald‚ 2010). In short‚ companies are not able to trace these costs to individual items during the manufacturing process. Examples of overhead
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critical drivers of supply chain success is effective customer demand planning which begins with accurate forecasts. To improve its customer forecasting and planning organizations establish a core business process called Customer Demand Planning (COP). The COP is a business planning process enabling sales teams to develop demand forecasts as input to manufacturing planning and control. The whole process has been termed as Demand Management. "Manufacturing organizations‚ whatever their products‚ face the
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Background This profile envisages the establishment of a snake farm for the production of venom with a capacity of 100 gm per annum. The present demand for the proposed product is estimated at 5‚500 kg per annum. The demand is expected to reach at 11‚434 kg by the year 2022. The plant will create employment opportunities for 27 persons. Venom is a poison of animal origin usually restricted to poisons that are administered
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17. Marke4ng in the global firm Dr. Holger Siemons 17. Marke4ng in the global firm IKEA case study on global marke4ng Global marke4ng strategy Targe4ng customer segments and posi4oning Standardiza4on and adapta4on Global branding Global product development Interna4onal pricing Interna4onal marke4ng
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Abstract: This case discusses the customer service initiatives of LL Bean‚ Inc‚ a US-based multichannel retailer. LL Bean had evolved from being a mail order company selling hunting boots into a leading international retailer selling apparels‚ home furnishings and outdoor equipment. Its endeavor was to deliver quality products at reasonable prices and offer excellent customer service to customers. In its 98-year long history‚ the company had preserved the customer-centric tradition set by the founder
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PREREADING EXERCISE Discuss the following questions in class before reading the case. 1. In your opinion‚ what are the reasons for the Japanese “economic miracle” that has occurred since World War II? 2. Many Japanese companies have become extremely successful in international business during the past twenty years. Which Japanese firms and products are well known in your country? In your opinion‚ why have these Japanese products been so successful? 3. The Japanese style of management
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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Introduction to customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS
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