IQ and technical skills are important‚ but emotional intelligence is the sine qua non of leadership. What Makes a i Leader? BY DANIEL GOLEMAN E (VERY BUSINESSPERSON knows a story about a highly intelligent‚ highly skilled executive who was promoted into a leadership position only to fail at the joh. And they also know a story about someone with solid-but not extraordinary-intellectual abilities and technical skills who was promoted into a similar position and then soared.
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WO R K I N G PA P E R S E R I E S N O. 3 5 9 / M AY 2 0 0 4 THE LONGER TERM REFINANCING OPERATIONS OF THE ECB by Tobias Linzert‚ Dieter Nautz and Ulrich Bindseil WO R K I N G PA P E R S E R I E S N O. 3 5 9 / M AY 2 0 0 4 THE LONGER TERM REFINANCING OPERATIONS OF THE ECB 1 by Tobias Linzert 2‚ Dieter Nautz 3 and Ulrich Bindseil 4 In 2004 all publications will carry a motif taken from the €100 banknote. This paper can be downloaded without charge from http://www
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Mystic Monk Coffee Father Daniel Mary‚ the prior of the Carmelite Order of monks‚ would like to purchase a nearby ranch to expand the monastery. Father Daniel Mary would like to know if the monastery’s Mystic Monk Coffee business is capable of generating profits to help raise money for the sell. Mystic Monk Coffee is a small internet based business created by the Carmelite Order of monks in Clark‚ Wyoming. The small coffee bean company sells whole coffee beans and
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less than five years. On the other hand‚ franchising would give the company a small capital commitment and the chance to grow on other people’s capital‚ as opposed to the $80 million capital overhead imposed by a pure company-owned strategy. Moreover‚ other factors favoring franchising include franchisees’ local knowledge and high motivation due to the fact that they work for themselves. Learning from Panera and Applebee’s franchising strategy‚ Noodles & Co. could apply careful selection of high-quality
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Operation Anaconda happened in early March 2002. The purpose of this mission was to root out enemy forces in the Shia-Kot Valley in the Patika Province. The battle took place between March 2nd and March 18th and was planned as a sophisticated “hammer and anvil” attack by pushing the enemy into blocked egress routes. Three pieces of key terrain dominate the Shia-Kot Valley; a long ridgeline to the west dubbed “Whale”; a second ridgeline to the east called Takur Ghar; and a small ridge to the south
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Under tough business environment‚ your low cost carrier (LCC) is in financial difficulty. As the CEO of this LCC‚ you however believe that if the airline manages to control the cost‚ your airline can survive. You therefore decide to reduce the operating expanse including the labour cost but you would avoid lay-offs. What cost reduction measures would you implement and why? In airline industry‚ the cost can break to two parts: fixed cost and variable cost. And there is
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What do you think makes a good brand? How do you recognize a good brand? Good is a very difficult word used as a description. There are few things that define a successful brand and the most important thing is the relationship that it establishes with its consumers and stakeholders and when that relationship is held and maintained consistently over a period of time‚ makes a successful brand. Now that relationship could be emotional‚ could be rational‚ could be problem solving relationship but as
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Hill framework for Operations Strategy Formulation Hill (2005) provides an iterative framework that links together the corporate objectives; which provide the organizational direction‚ the marketing strategy; which defines how the organization will compete in its chosen markets‚ and the operations strategy; which provides capability to compete in those markets. The framework consists of five steps: 1. Define corporate objectives 2. Determine marketing strategies to meet these objectives
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The book of Daniel has intrigued and baffled people for centuries. The dreams‚ the beasts‚ and the interpretations have all puzzled them. Another problem that some people have with the book of Daniel is the authorship. Although the book has the name of Daniel‚ it does not mean that Daniel wrote it; other books in the Old Testament such as Esther‚ Job‚ and Samuel were named as such because of their main character. Although some people believe that the book of Daniel was written in 2nd century‚ others
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Strategy and Operations: FreshDirect * Visit freshdirect.com and type 10012 for zip-code. * What is FreshDirect’s business concept/strategy? Value proposition to customers? * How well have earlier online grocery stores performed? * Is FreshDirect successful? * If so‚ what are the reasons for its success? * “…Webvan’s founders erroneously thought… a competitive advantage simply by being Internet based. * From experience‚ Mr. Ackerman can say the Web itself confers no
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