customers. This happens‚ because the staffs or the business does not understand telephone as a business tool or basically‚ how to efficiently answer to a telephone call. In addition‚ untrained employees‚ lack of staff empowerment‚ or even reflection of employee’s personal problems on work also leads to inefficient customer service. As a result millions and millions worth profit are lost each and every year. What I mean by‚ efficient phone communication is knowing the techniques which will help the message
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Behind the term Chicano lays a sense of power‚ strength‚ and thirst for equality‚ which gave birth to the Chicano Movement. The movement was a unity of organizations and groups of individuals fighting against their oppression. These groups centered on issues such as education reforms‚ service inequities‚ welfare rights‚ and farm workers’ rights‚ among other injustices. Based on the inconsistent unequal and unfair treatments provided by the United States to Mexicans‚ the Chicano Movement gave Chicanos
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Assignment one Part I Discuss the influence culture has on communication and how this affects communication between different cultures‚ sometimes creating difficulties in the communication process. Give examples. Culture is a way of life. It is also defined as a deposit of knowledge‚ experiences‚ beliefs‚ values‚ attitudes‚ material objects and possession acquired over a period of time by large group of people in the course of generations. Culture is a form or pattern of living which defines
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Sean Young English 101 Professor Zednik September 18‚ 2012 Communication What? Tannen‚ Munoz‚ and Tan wrote personal essays explaining the impact of language in their lives. Problems arising from lack of communication are happening now more than ever‚ and these three authors state three completely different ways about how language is affecting their own lives as well as others. Though the three authors come from different backgrounds and share different stories‚ all the problems written by
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Financial Terms and Roles Donald Burg FIN/370 January 19‚ 2013 Amy Grover Finance Finance is a part of economics focusing on the allocation of resources‚ investments‚ and the study of funds. Finance encompasses everything related to the markets and money in general. Efficient Market The best example of an efficient market would be the stock market. An efficient market is one in which important information is available to all parties at the same time resulting in the immediate change
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Role-play script Tan Jun Hua as Tan Chong Hui Ying as Chong Gan Zi Qing as Gan Wendy Hing Su Yee as Wendy Tan-Good morning everyone. Thank you for attending the meeting. We are here to discuss what are the problems happens to the product Natural that make the sales drop continuously and we are going to find out the solution for it. What do you guys think about this? Wendy-I think one of the problems is the way of promotion. Through interviewing people on the street‚ we find out that most of
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How does culture effect business communication in the workplace? Home » Information Technology » Intro to Business Communication » How does culture effect business communication in the workplace? Cultural awareness in communication is crucial in today’s workplace. Businesses must adjust and accommodate new attitudes‚ rules‚ and values that are merging in this intercultural society and workplace. Businesses need to be aware of stereotypes‚ prejudices‚ and generalizations and proactively educate employees
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The Role Setting Plays The setting of a story is rarely ever just a place. The setting serves a purpose that helps add to the story being told. Truman Capote’s novel In Cold Blood is set in the small country town of Holcomb. He illustrates a tightly knit‚ religious‚ secluded town for his audience to identify with. Capote uses Holcomb to connect with his audience and as an ironic element‚ which in turn creates and adds to the emotional impact brought with the murders. Capote spends a tremendous
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YM: Thank you secretary for bringing in the light refreshment. Gentlemen‚ let the meeting commence. We would discuss about the causes and effects of haze in Malaysia. I hope to hear much of your ideas‚ information from you guys and no falling asleep during this discussion meeting. YM: As we are all well aware that haze is traditionally an atmospheric phenomenon where dust‚ smoke and other dry particles obscure the clarity of the sky. Seen from afar by approaching fei jis‚ sorry I mean airplanes
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eager to speak with his grandmother. “Granny‚ my teacher said she wants me to be successful. What does that mean?” “Chase‚” granny started‚ “I cannot tell you what success is.” “But why not‚” Chase replied sadly as he slumped into a chair. “Success is something you have to find on your own‚ but I can tell you how to get it.” A huge smile broke across Chase’s face as he sat up attentively; ready to listen to what his granny had to say. "There are many steps to becoming successful‚ but building character
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