"What role should information technology play in accelerating the drive to improve service quality" Essays and Research Papers

Sort By:
Satisfactory Essays
Good Essays
Better Essays
Powerful Essays
Best Essays
Page 14 of 50 - About 500 Essays
  • Better Essays

    Qualities of a "Fine" Play

    • 1703 Words
    • 7 Pages

    David Ives’ play “Degas‚ C’est Moi” found in his Carpe Diem themed collection of one-act plays Time Flies the protagonist Ed daydreams out loud by pretending to be Edgar Degas for a full day. From his spur of the moment decision in the morning to his epiphany at night Ed epitomizes the desires of the human spirit – including humanity’s desire for immortality and greatness. Due to the play’s universal themes this one-act can be characterized as a ‘fine’ play. Among other qualities this play is characterized

    Premium Edgar Degas Life Carpe diem

    • 1703 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Information Technology

    • 267 Words
    • 2 Pages

    ------------------------------------------------- CAREER OBJECTIVE: To locate an interesting and challenging means of employment that utilizes my skills that is related to computer work. EDUCATIONAL ATTAINMENT: Tertiary (2010-2012) Bachelor of Science in Information Technology 3nd Year College University of Iloilo Guanco Street‚ Iloilo City Secondary (2006-20010) Bo. Obrero National High School Bo. Obrero‚ La Paz‚ Iloilo City Elementary (1999-2006) Assumption Socio-Educational Center

    Premium Microsoft Office Microsoft

    • 267 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    1.0 Introduction A study by Blem(1995:6)‚ stated service quality is vital to help create the bond between business and its clients. According to Kotler(2007‚ Cited by Phiri and Mcwabe 2013 p.97) In today’s competitive business environment‚ service quality is relatively important to attract and retain customers(as customer service satisfaction depends on how well the service customer receive match their expectations based on their individual personalities(Webster‚ 1989). However‚ according to Cook(2002)

    Premium Customer service

    • 1340 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    INTRODUCTION: Information and communication technologies (ICTs) have the potential to enhance access‚ quality‚ and effectiveness in education in general and to enable the development of more and better teachers. As computer hardware becomes available to an increasing number of schools‚ more attention needs to be given to the capacity building of the key transformers in this process‚ namely‚ teachers. ICT is technology that supports activities involving information. Such activities include gathering

    Premium Education Learning

    • 2222 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Technology Information

    • 555 Words
    • 3 Pages

    1. What does the word “processing” in data processing mean? a. Data processing means gathering information from inputs and produces data 2. Give three examples in which raw data also serves as useful information. b. When the webmaster updates codes for the website c. When using GIS‚ you can enter raw data to manage your data more efficiently d. To print specific things‚ you can send raw data directly to the printer. 3. Give three business examples of data that

    Premium Decision support system Decision theory Data

    • 555 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Gaps of Service Quality

    • 5717 Words
    • 23 Pages

    Measuring Perceived Service Quality Using s e rv q ua l: A Case Study of the Croatian Hotel Industry ´ s u z ana m ar k ovi c Faculty of Tourism and Hospitality Management Opatija‚ Croatia s an j a r as p o r Polytechnic of Rijeka‚ Croatia The purpose of the study is to examine customers’ perceptions of service quality in the Croatian hotel industry. The aim is to assess the perceived service quality of hotel attributes and to determine the factor structure of service quality perception. A modified

    Premium Factor analysis Hotel Psychometrics

    • 5717 Words
    • 23 Pages
    Best Essays
  • Good Essays

    McGraw-Hill/Irwin Copyright © 2008‚The McGraw-Hill Companies‚ Inc. All rights reserved. 2008 The McGraw-Hill Companies‚ Inc. All rights reserved. Chapter 2 Competing with Information Technology McGraw-Hill/Irwin Copyright © 2008‚The McGraw-Hill Companies‚ Inc. All rights reserved. 2008 The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives • Identify basic competitive strategies and explain how a business can use IT to confront the competitive forces it

    Premium Strategic management Management Knowledge management

    • 1713 Words
    • 16 Pages
    Good Essays
  • Better Essays

    Service Quality of Hdfc

    • 1368 Words
    • 6 Pages

    BY:- MISS. SUMITIKA GUPTA(ROLLNO 22) TOPIC OF PROJECT REPORT:- TO STUDY SERVICE QUALITY OF HDFC BANKS.(UNDER MARKETING FIELD). COMPANY:- HDFC BANK. DATE OF SUBMISSION:-15OF SEP;2012. Introducation of sevice quality:- In the days of intense competition‚ the banks are no different from any other consumer marketing company. It has become essential for the service firms in general and banks in particular to identify what the customer’s requirements are and how those customer requirements can be

    Premium Bank Marketing Service

    • 1368 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Kfc Service Quality

    • 941 Words
    • 4 Pages

    LITERATURE REVIEW SERVICE QUALITY AND CUSTOMER SATISFACTION IN KFC CHAINSTORES The purpose of this study is investigating the service quality of KFC chain stores and how the service quality affect customer satisfaction based on the theory of “service quality” and “customer satisfaction” and the Customer satisfaction survey in website: talktokfc.com. We do the literature reviewson some important concepts to make clearer about the service quality and the level of customer satisfaction in KFC chain

    Premium Customer service Service KFC

    • 941 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    How Does Lack of Information Technology Affect Quality of Healthcare? How does lack of information technology affect quality of Healthcare? Abstract As per Institute of Medicine‚ “healthcare quality” is defined as the extent to which health services provided to individuals and patient populations improve desired health outcomes. The quality of care which is offered by the US Health Care lags much behind its competitors at the international level‚ on all measurable parameters. One such

    Premium Health informatics Medicine Electronic health record

    • 3265 Words
    • 14 Pages
    Powerful Essays
Page 1 11 12 13 14 15 16 17 18 50