Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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Strategy Stakeholders Lecture 9 Mark Anderson International Strategy • • • • Internationalisation Drivers International Corporate Level Strategy International Market Selection International Modes of Entry Internationalisation Yip: Drivers of Internationalisation G. Yip (2003) Total Global Strategy International Corporate Level Strategy International Competitive Advantage • Adaptation v standardisation? – Should all products be the same - global? (Levitt) • Local v global? – To what extent
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Executive Summary: The standard of operations plays a vital role in any business. To obtain maximum positive results‚ set procedures are a must. I have chosen Pizza Hut because it is one of few brands which serve all around the globe. Pizza hut have their set operation procedure to make sure they meet customer’s satisfaction to the maximum. This report includes Pizza hut’s supply chain management‚ inventory‚ product and service design‚ production process‚ planning and controlling‚ and quality management
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The benefits of expanding your knowledge In her back to school message‚ Martha Nussbaum emphasizes the value of education. In her opinion‚ students should widen their horizons using various resources in order to prevent their minds from becoming narrow and too routinized (Nussbaum 2009). If the problems of narrow-mindedness and the advantages of education are taken into consideration‚ this statement can be deemed accurate. Expanding one’s knowledge is highly important‚ because it helps people to
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What makes us good citizens? It is hard to answer that question because every person can think about different definition of a good citizen. Many can call themselves good citizens just because they work‚ pay taxes and obey law. But is it enough? Not for everyone. Good citizens do not serve their own interest but rather understand that their deeds affect the world around them. They serve their families‚ friends and others in need without prejudice and selfishness. They care about the condition of
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influence others) Energetic (high activity level) Persistent Self-confident Tolerant of stress Willing to assume responsibility Clever (intelligent) Conceptually skilled Creative Diplomatic and tactful Fluent in speaking Knowledgeable about group task Organised (administrative ability) Persuasive Socially skilled McCall and Lombardo (1983) researched both success and failure identified four primary traits by which leaders could succeed or ’derail’: Emotional stability and composure:
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influenced why Americans resented “new” immigrants‚ such as the decrease of jobs and increase of competition‚ the differences between cultures and how Americans believed that immigrants were harming the country. While how ‘nativist’ groups‚ along with their allies in government‚ responded (both politically and socially) was caused by their fear of immigrants‚ their view of Americans being superior to immigrants and The main reason why Americans resented “new” immigrants that were arriving in the
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Business Environment P2 Describe the different stakeholders who influence the purpose of two contrasting businesses. Blackpool pleasure beach A stakeholder is someone who is affected by the business either in success or failure. The stakeholders of Blackpool pleasure beach are: The owners of Blackpool pleasure beach are: Amanda Thompson and her brother Nicolas Thompson who is the deputy manager. It has always been a family run business and has been passed down by other family members. Without
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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Task 1 There are four product levels such as core product‚ facilitating products‚ supporting products and augmented products. Core product is a basic level of product selling to the consumer at every product and sells the benefits to the guest. Facilitating products are goods which are presented to guests can use for core product. As we can see that‚ core products require facilitating products but do not require supporting products. The difference between facilitating and supporting products is
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