Business and Economics Research vol.1 (2011) © (2011) IACSIT Press‚ Kuala Lumpur‚ Malaysia Success Factors 7-Eleven in Thailand Thanee Ngaochay is a PhD candidate at Shinawatra International University‚ BBD Building (Viphavadi) 197 Viphavadi-Rangsit Rd‚ Samsen Nai‚ Phayathai‚ Bangkok 10400 Thailand. Email: thanee_2304@yahoo.co.th. John Christopher Walsh is with Shinawatra International University‚ BBD Building (Viphavadi) 197 Viphavadi-Rangsit Rd‚ Samsen Nai‚ Phayathai‚ Bangkok 10400 Thailand. Tel:
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34 Academy of Management Perspectives February A R T I C L E S Building Sustainable Organizations: The Human Factor by Jeffrey Pfeffer Executive Overview Although most of the research and public pressure concerning sustainability has been focused on the effects of business and organizational activity on the physical environment‚ companies and their management practices profoundly affect the human and social environment as well. This article briefly reviews the
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Starbuck’s Case Study Notes Why has Starbucks’ customer satisfaction scores declined? Starbucks customer satisfaction scores began to decline despite the fact of Starbucks’ overwhelming presence and convenience. There was very little image or product differentiation between Starbucks and the smaller coffee chains. However‚ there was a significant differentiation between Starbucks and the independent specialty coffeehouses. The brand image of Starbucks also had some rough edges. More customers
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Business Research Papers Vol. 3 No.5 November 2007 Pp.123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer
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Stephanie Piris ECO 550 Dr. Gerace Assignment 4 December 20‚ 2012 Long-term Investment Decisions 1. Explain why government regulation is or is not needed‚ citing the major reasons for government involvement in a market economy. Provide support for your explanation. In a free market economy‚ buyers and sellers freely trade with each other according to their own self-interest and the laws of supply and demand. Competitive market forces efficiently allocate resources. The role of government
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The goal of this article by Rego‚ Billett and Morgan is to uncover the relationship between consumer-based brand equity and firm risk from financial angle. Firstly‚ the authors introduced consumer-based brand equity (CBBE) and firm risk which will be the main subject to study in this article. As is indicated in empirical literature‚ market-based brand should not only increase their income but also lower their risks. Also by reducing their risks‚ their value would be increased too‚ thus this will
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Starbucks Josh Thomas LCSC October 18‚ 2012 Abstract This paper looks at Starbucks history and evaluates its current financial situation. Their sense of community‚ responsibility and social awareness has made Starbucks the company that it is today. Starbucks has adopted a unique culture that is hard to duplicate by other organizations. As stated on their website‚ the company’s vision is to establish Starbucks as the most recognized and respected brand in the world. The ideals‚ along
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Discussion Question 2 Factors in Long-Term Care you will find the answers on the next questions: What are the most significant factors that have led to the development of the long-term care system as it currently exists? Which of these three factors is the most significant? Support your response with one APA cited reference source. Respond to at least two of your classmates Health Care - General Health Care Factors in Long-Term Care . What are the most significant factors that have led to
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International Trade Simulation and Report Michael C. McGee ECO/212 September 7‚ 2011 Mr. Sella-Villa International Trade Simulation and Report International trade is a dynamic‚ ever-changing‚ and progressive evolution that exists in the 21st century. Countries around the world have come to depend heavily on international trade to keep their economies robust and running smoothly. Some countries have the capability to produce a particular good or product more cost-effective and efficient than
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Case Study: Starbucks Internal Environment: IFAS a. Corporate Structure i. Howard Schultz is the chairman and chief global strategist. They have a lean corporate structure that allows a lot of money to go to employee health benefits and future growth. Employees are called “partners†Store managers are called weekly to be applauded for good work. The success of the company is directly related to its corporate structure. ii. It is not clear from the case‚ however‚ I believe that Starbucks has a corporate
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