BUSINESS PROCESS REENGINEERING A CASE STUDY ON ICICI BANK Before delivering into the topic I would like to explain what is BPR. BPR (Business Process Reengineering) is all about reinventing‚ rethinking‚ redesigning‚ redirecting and rebuilding. It touches five segments strategy‚ processes‚ organization‚ technology and culture. In other words “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary
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Business process Re-engineering life cycle. BPR was pioneered in the early1990. It focuses on the analysis and design of workflows and processes within an organization. It aimed to help organizations to rethink how they do their work in order to improve customer service‚ to cut operational costs‚ and to become world-class competitors. In the mid-1990s‚ as many as 60% of the Fortune 500 companies claimed to either have initiated reengineering efforts‚ or to have plans to do so. Business Process
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“Business Process Reengineering is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in critical‚ contemporary measures of performance‚ such as cost‚ quality‚ service and speed.” Hammer‚ Champy (1993) As per the basic principle of BPR; a BRP Consultant should have extensive knowledge and experience about the business for which BPR is being performed which is not true in my case as my understandings of an Enrollment and Module Reservation
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study on re engineering it means change management.. Re engineering is like you need change in manpower behavior‚ thinking culture of company‚etc. Business Process Reengineering is the analysis and design of workflows and processes within an organization. A business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering is the basis for many recent developments in management. The cross-functional team‚ for example‚ has become popular because of
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to observe the differences between social and corporate advertising; to learn about the efforts of organizations in elevating some of the neglected sections of the society; and their message to the public that if ecology is taken care of‚ only then can we survive. The methodology adopted is the descriptive method and the data relied upon is the secondary data about organizations like Mahindra and Mahindra and some government agencies that took initiative in spreading understanding about activities
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Business Process Redesign or Reengineering Business Process Redesign (BPR) or Reengineering is "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary measures of performance‚ such as cost‚ quality‚ service‚ and speed" (Hammer and Champy‚ Reengineering). Since the BPR idea has surfaced it has been under constant ridicule by the popular press. They say it takes far too long‚ creates management headaches‚ fails 70% of the
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on Reengineering Work: Don’t Automate‚ Obliterate by Michael Hammer Harvard Business Review July-August 1990 Summary Hammer emphasises the futility of using Information Technology to mechanise the existing processes. He believes in necessity for breaking away from the outdated rules and fundamental assumption that underlie operations to keep up with the quickly changing‚ growing competitiveness. To achieve this‚ companies should use the power of modern Information Technology
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Support for the business process and operations: An ’Information System’ helps managers to conduct daily activities and functions properly. For example in a bank different activities‚ which involve but are not limited to: account creation‚ the withdrawal of money‚ statement generation among others‚ the Information System helps mangers to conduct such activities accurately and in a timely manner with the help of different software. Support for decision making in terms of employees and managers: An
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Assignment 2: Lahari Edulla Chapter 2 Question #1 response: 2. How could a business use information technology to increase switching costs and lock in its customers and suppliers? Use business examples to support your answers. Answer Interest in information technology permits a business to lock its customers and suppliers and in addition different contenders by building profitable and advantageous new business association with them. Such relationship dissuades the gatherings from forsaking
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importance of tech in business the last two decades have marked an enormous increase in the number of home computers. With it‚ computer owners have invariably taken to entrepreneurship in many varied fields. Thanks to the growth of technology‚ computers and the Internet‚ new methods have been developed for processing everyday business activities easily. Without the advent of technology‚ routine tasks would otherwise have taken and enormous amount of time and specialization. Undoubtedly‚ the computer
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