What is generated is a score in between -100 and 100 which is calculated as the Net Promoter Score. Why do companies use NPS? While most companies look to acquire more customers in order to boost their growth and revenue‚ they realise that it is important to retain those customers to run a sustainably growing business. In order to do this‚ they look to make their customers as loyal to the brand as possible. The problem
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The relationship between "leader" and "led" in Nazi Germany was a bit unusual. During the time in which Hitler was in power‚ German citizens looked to him as a father figure. Members of the Hitler Youth looked to and obeyed Hitler over their own biological mothers and fathers. Hitler was even more of a surrogate father figure to those who lost their fathers during World War I and the economic depression during the years 1930-1932. This connection between youths and Hitler was so strong that a former
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What Are the Benefits of Strategy Planning? The benefits of strategic planning can include: • Identification of breakthrough strategies‚ products and operational improvements • A clear road map is that is understood and passionately supported • Resources that are allocated as appropriate on top priorities • Goals that are developed based on solid research and a common understanding • Goals that are aligned throughout the organization • Employees who are focused‚ engaged‚‚ empowered and
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What challenges and opportunities do the key changes in demographic diversity in the labour market over the last fifty years provide organisations with? What broad approaches and strategies can organisations apply to minimise the challenges and maximise the opportunities? Name:WENLU YANG Tutor: AGENIESZKA Course:Managing Equality and Diversity Pin number:P12008122 Date:6th 1.0 Introduction 1 The last fifty years has witnessed significant changes in demographic diversity in the labour
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Diversification Strategies When companies begin they develop a business plan that details what they intend to specialize in. For some‚ once they have reached a goal in one market they make decisions to venture out into other markets. In the world of business‚ that venturing out is called diversifying the company. According to Merriam-Webster’s online dictionary‚ to diversify is “to increase the variety of the products of; or to engage in varied operations.” (Merriam-Webster‚ 2012) In
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How Starbucks Uses Pricing Strategy for Profit Maximization by Tucker Dawson Last Thursday Starbucks raised their beverage prices by an average of 1% across the U.S‚ a move that represented the company’s first significant price increase in 18 months. I failed to notice because the price change didn’t affect grande or venti (medium and large) brewed coffees and I don’t mess with smaller sizes‚ but anyone who purchases tall size (small) brews saw as much as a 10 cent increase.The company’s third quarter
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What Does Congress Do? In order to best explain what Congress does‚ we can use the analytical lenses of constitutionalism‚ institutionalism and behavioralism. Before we can discuss what Congress does‚ it is important to understand the basic make up of our legislative body. We can view the basic makeup of Congress within the view of Constitutionalism. The United States Constitution provides the structure of our legislative body. It gives us a bicameral legislature. This means that we have
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questions: Why is networking an effective job search strategy? In your opinion‚ what is the most important thing to remember about networking etiquette? Why? What would be your greatest challenge in using networking as a job search tool? Throughout my current study I have learned some things about networking and the importance of it. Networking is a way to speed up your job search and the job process. You can increase your job search by using a networking strategy. Networking means talking with
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Business Challenge #6: To develop the best scratch resistant coating in the world for ophthalmic lenses [Titan] Background The ophthalmic lenses (spectacle lenses) consist of some base material (substrate) like CR 39‚ Polycarbonate‚ Trivex and a surface treatment is given to them to increase their hardness. Currently‚ there are 2 processes of applying this coating‚ i.e. Dip coating and Spin coating. The current scratch resistant (Hard) coating on plastic and polycarbonate lenses available in the
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991226443 00 1 102-039 Spring 2014 What to Do With Media Violence The definition of media violence is research done to see if the violence in media results in aggressive and violent behavior by those who watch it. Some scientists support the link between the two‚ while others say that the results could have been exaggerated. Media violence and the debates about its effects are not anything new‚ Plato was even concerned about violent plays on the youth in his day. The reason why this
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