BUSI 3312: Organizational Behavior Case Study (10%): Using Diversity and Inclusion to Provide Better Service Name: Mona Al Hilal Instructor: Dr. Beverley McNally Submission Date: April 7‚ 2013 Table of Contents Introduction 2 Question 1: Describe what is meant by diversity and equality. 3 Question 2: Explain which groups are particularly covered by equality laws. 4 Question 3: Analyze Tesco’s diversity strategy‚ explaining why it is important to the workforce‚ the customers
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Brief Summary Founder Jeff Bezos of Amazon created the “world’s largest bookstore” and is widely known for providing a wide selection of books which has expanded in the “late 1990’s‚ first with DVDs and videos and then with consumer electronics‚ games‚ toys‚ software and gifts.” (Kotler & Keller‚ 2016) Later that same year Amazon introduced Amazon MP3‚ which became a direct competitor to Apple iTunes and was accepted by all major music labels. Later Amazon launched the kindle which became their
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Services that Colleges Should Provide To ensure students’ success‚ colleges should provide online classes‚ good counseling service‚ and 24-hour access to the library. Nowadays‚ many students have to work to cover for the college fees‚ which makes non-traditional student online class beneficiary for it gives the students a chance to learn in their own time. The online course provides flexibility regarding schedule. For instance‚ if a person works during daytime‚ s/he will not be able to attend regular
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html?ie=UTF8&cdForum=Fx20DX5GEB7TUX8&cdThread=Tx1RLD0EXGFVC38 http://mashable.com/2010/12/01/amazon-wikileaks/ http://www.foxnews.com/scitech/2010/12/01/amazon-severs-ties-wikileaks/ http://www.foxnews.com/scitech/2010/12/01/wikileaks-relying-amazon-servers/ http://www.eff.org/deeplinks/2010/12/amazon-and-wikileaks-first-amendment-only-strong http://www.facebook.com/pages/Boycott-Amazon-for-Dumping-Wikileaks/174975139187861 http://knowledge.insead.edu/CrisisCommunications080609
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Porter’s Value Chain The Vrio Amazon is rated as one of the top 10 most successful online businesses in the world (Chavey‚ 2012). THE COMPETENCY FRAMEWORK Some of the competences that amazon has are as follows; Amazon’s ability to maintain a customer-centric strategy without sacrifice on quality is a competency to the organization‚ not all organizations can have such a strategy and be able to sustain it without having either the customer or the organization lose out. Amazon had built the ultimate virtual
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Delivery Process 4 Other company initiatives to Gain Profitability 4 Launching Amazon in the UK and Germany 4 Launching Amazon in France 4 Amazon’s challenges 5 Globalization and localization 5 Theories 7 Integrated Supply Chain 7 8R’s 8 Supply Chain Issues 9 Appendix 10 Summary The flow of inventory At the first beginning‚ Amazon had hold the modest inventories and rely on the wholesalers – primarily Ingram Book Company
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*First presentation * Secondweek presentation What do we mean by strategy? Long term plan to achieve the goal and objectives matching internal strengths and external opportunities and Sense of purpose also organization try to Change customers’ behavior and Standard pattern of behavior over a period of time in order to achieve objectives. 5 P’s for Strategy (Henry Mintzberg‚1996). * Plan:long term plan action to deal with a situation.They are made in advance of the actions to which they
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Technological Access to Services Paper Team D BSHS 375 Ricky Delatte June 8‚ 2015 Over the years technology has come a long way to increase client accessibility to services. Even though technology has its advantages it also has its disadvantages. Each technology that is increasing client accessibility to services there is some technologies that only target a certain population to benefit them. Technology has its own way that clients can access it. Each technology is different so there
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N-CAP Users’ Guide Everything You Need to Know About Using the Internet! How Amazon Works How Amazon Works by Julia Layton In 1995‚ Amazon.com sold its first book‚ which shipped from Jeff Bezos’ garage in Seattle. In 2006‚ Amazon.com sells a lot more than books and has sites serving seven countries‚ with 21 fulfillment centers around the globe totaling more than 9 million square feet of warehouse space. The story is an e-commerce dream‚ and Jeff Bezos was Time magazine’s Person of the Year
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have been increasing since March 2013 because of additional and new services. On March‚ 1‚2013 the market shows that customers are more interested in technology and are willing to spend more money on new tech. This puts investors in a good spot to start investing into Amazon (Wasik‚ Thomson Reuters). This lead to Amazon’s future investors to keep investing and lead to some of Amazons record breaking numbers over the next year. Amazon CEO Jeff Bezos has a long-term vision of the company moving into the
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