customer may develop their own opinion‚ neither good nor bad‚ depending on the observations made while they’re communicating. For example‚ how good the services provided and the quality of the products‚ the way the worker treat their customer and answer any queries‚ how they handle impatient customer‚ inform the customer earlier about the rules set up by the business on how the process is carried out‚ i.e. how they manage the orders‚ payment‚ delivery‚ possibility of delay and meeting point so that the
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Health & Social Care 1. THE APPRENTICESHIP AND YOUR ROLE 1 In this induction section you will show that you understand the employer/employee relationship and what someone who works in the health and social care sector is required to do. The Workbook will help you to show that you follow agreed ways of working. KNOWLEDGE AND UNDERSTANDING Task 1 WorkSkills: Unit 1: 1.1‚ 1.2 Task 1a Complete the spider diagram below to show that you understand what each component of the Apprenticeship
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How does your passion shape your future? In today’s era‚ one could quiet observe that the most famous statement is‚ “The future lies in the hands of the youth”. But‚ had this question not entered into our minds—“How can this be possible?” Living in a seemingly unprogressive nation‚ we‚ the youth‚ could help make it possible by starting to consider first our very own selves instead of blaming it all to the authorities. Take responsibility for your life. Experiment with different things and you’ll
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2 (Managing Your Boss) 1) List the issues and their importance to Project Management‚ why are they. 2) Are these points only applicable to your relationship with your boss? If so‚ why and if not‚ in what other scenario would these be applicable and why? Ans 1) Managing your boss or the relationship is an important part to the Project Management. If you are a Project Manager‚ then there are many issues to be taken care of in case of “Managing Your Boss”. Here are few issues:a) You should understand
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Ten ways to fight your fears Practical problem solving Whatever it is that scares you‚ here are 10 ways to help you cope with your fear and anxiety: 1. Take time out It feels impossible to think clearly when you’re flooded with fear or anxiety. A racing heart‚ sweating palms and feeling panicky and confused are the result of adrenalin. So‚ the first thing to do is take time out so you can physically calm down. Distract yourself from the worry for 15 minutes by walking around the block‚ making
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Your Inner Fish The beginning of the earth was approximately 4.5 billion years ago. From the very moment that this phenomenon occurred‚ the process of evolution on this planet began. Evolution is a very complex process involving change in traits over successive generations. Being discussed will be the processes of phylogeny‚ morphology‚ and development and the specific roles each play in evolution. The evolutionary process will serve as a road map to our origins as humans and more importantly
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Knowing Your Audience Paper and Communication Release Knowing your audience is a very important aspect any time a company communicates information to a group or organization. Knowing the audience is even more important when a company has to deal with the fallout following a disaster. The disaster of the Chilean copper mine in South American is one example of where knowing your audience was a very important factor. In a Chilean copper mine‚ an unfortunate collapse in one of the shafts of them mine
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Be Your Own Boss Virtually everyone at some point in time dreams of being their own boss‚ for many that means owning a business. That however is much easier said than done. There are many steps to starting and owning a business‚ a mistake on any of them can derail‚ postpone or kill that dream. The most important step to starting a business is to develop a viable business plan. A business plan will layout the remaining steps and help ensure fewer mistakes are made. In addition to developing
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Achieving Your Dream Striving for greatness comes with overcoming obstacles on the journey. Many people believe that in order to be accepted in society‚ you have to continuously be striving to be a better person. Nobody accepts who they really are and are constantly needing the approval of the people around them. In the movie October Sky‚ Homer Hickam is constantly trying to be accepted in his society and to his parents. From the experience in my life‚ having the approval of someone makes life
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1. How many points have you earned this semester? What was your class average? During this semester‚ I have earned 545 points. My class average is 96%. 2. How would you judge your “attendance” in this class? (how often did you log into Blackboard and/or check your email)? In this class‚ I believe my attendance was very excellent. Over the course of this semester I logged into Blackboard almost every day to check the announcements and assignments listings for this class. As well as my email‚ I check
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