satisfaction refers to the extent to which customers are happy with the products and services provided by a business. Customer satisfaction levels can be measured using survey techniques and questionnaires. Gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and to make repeated orders and to use a wide range of services offered by a business. The need to satisfy customer for success in any commercial enterprises is very
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the most important Olympic sports in the 2000’s was cycling. The reason why cycling was popular became because of the Lance Armstrong and his battle with cancer‚ yet continued to ride his way to many cycling medal’s and trophies. Before Lance‚ the history of cycling in the USA started in 1920 with an organization called Amateur Bicycling League of America. The organization changed to United States Cycling Federation‚ which merged with USA Cycling in 1995 to become one. Cycling has always been in the
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According to a “go green” blog named 2B Green World Website-LEED Consultants‚ “buildings represent over 50% of US wealth; $800 billion is the amount of renovation and new construction in the United States‚ buildings account for 1/6 of the worlds freshwater withdrawals‚ ¼ of its wood harvest and 2/5 of its material and energy flow” (Go Green Facts 1).These figures represent the disadvantages of a world without green building. Throughout this report the focus is on LEED certification and accreditation
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PRODUCTION‚ CHARACTERISTICS AND USE OF FERROCHROMIUM SLAGS Pekka Niemelä and Mauri Kauppi Outokumpu Tornio Works‚ Tornio‚ Finland E-mail: pekka.niemela@outokumpu.com; mauri.kauppi@Outokumpu.com ABSTRACT World HCFeCr production is 6.0 million tonnes. Correspondingly 1.1-1.6 t slag / t FeCr is produced depending on the raw material basis. Essentially all FeCr is produced in submerged arc furnaces‚ while the role of competitive technologies like DC is limited. In all furnaces fluxes are used
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more than 30‚000 restaurants in 118 countries‚ serving 46 million customers each day. Also‚ McDonald’s is one of the world’s most well-known and valuable brands. It holds a leading share in the globally branded quick service restaurant segment of the informal eating-out market in virtually every country in which it does business. In the Philippines‚ McDonald’s has been one of the leading quick service restaurants in the country. Managing a company with the size of McDonald’s is a mammoth task
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that when analyzing the most important characteristics of a society‚ it is true that one must study its major cities; however focusing only in major cities would generate a biased result. They concentrate an important part of the population of a country and they can represent well the main characteristics of the urban life of a particular society‚ however they fail in reflecting the rural world‚ ethnic minorities and local languages. Major cities reflect the characteristics of the best-educated segments
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1. Do you think China will continue to achieve record growth? What factors could hurt its prospects? I doubt that China will continue to achieve record growth in their economy in the future. The Chinese workers are beyond aggregated with the policies in the workplace for such a thriving economy. They expect more for their labor from a country who has real GDP growth by 8.7% in 2009 and 11.9 to 10.0 in 2010. Eventually the workers will go on a major strike and this will affect manufactures all over
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McDonald’s is the global fast food giant‚ introduced in 1940‚ in San Bernardino‚ California by Dick and Mac McDonald of Manchester‚ New Hampshire. It places its headquarters in Oak brook‚ Illiona US. Their introduction of “Speedee Service System” in 1948 established the principles of the modern fast food restaurant. It revolutionized the American restaurant industry by imposing discipline on the production of hamburgers‚ French fries‚ and milk shakes. The McDonald’s Corporation’s earns revenue as investors
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TOYOTA PRODUCTION SYSTEM Lean manufacturing or lean production‚ often simply "lean"‚ is a systemic method for the elimination of waste ("Muda") within a manufacturing process. Lean also takes into account waste created through overburden ("Muri") and waste created through unevenness in workloads ("Mura"). Working from the perspective of the client who consumes a product or service‚ "value" is any action or process that a customer would be willing to pay for. This Lean manufacturing is derived from
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McDonald’s Report | Finance Group Project Assignment | | Group Member: | Aman KumarIbrahim KhanRyan TanSakina KhanSheldon Coelho | | Table of Contents Introduction 3 Key Success Factors 3 Key Issues and Problem 5 Managerial Problem 5 Financial Problem 7 Analysis 8 Financial Analysis 8 Important ratios to notice 8 Current ratio 8 Quick Ratio 8 Cash Ratio 9 Cash and equivalents 9 Goodwill 10 Account Payables 10 Times interest earned 10 Debt Ratio 10 Net Working
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