1. Which of the following is the correct definition of the service catalog? A database or document with information about all live IT services 2. Which of the following is included in a service catalog? 1. Customer-facing services 2. Strategic services 3. Supporting services 4. Retired services 1 and 3 3. Which of the following statements about the service catalog is true? 1. The service catalog forms part of the service portfolio. 2. The service portfolio forms part of the service catalog
Premium Information Technology Infrastructure Library Information security Security
1. Which of the following is a basic principle that applies to both internal and external devices? A) when connecting a faster device to a slower port‚ the port adapts to the speed of the device B) if you have multiple devices to install‚ it’s best to install them at the same time C) for most installations‚ install the device first‚ then the device driver D) some devices don’t require a software component for them to work properly 2. What happens when a problem occurs while Windows 7 is installing
Premium Memory card Flash memory Windows Vista
!!!Definition and Example Stephen is a first-generation college student who is used to excelling at things like school and sports with very little effort. Despite his usual success‚ Stephen has been having trouble keeping up in his chemistry class. Stephen knows that the midterm exam in his chemistry course is worth 25% of his final grade and could boost his class average. Instead of studying the weekend before his exam‚ Steven decides to go on a ski trip with his friends. Stephen received a ’D’
Premium English-language films High school Stephen King
ACG 6315 1.For which of the following products would job order costing be least likely to be used? Textbook printing Newsprint paper Manufacturing Mortgage loan processing Residential building 2.Which of the following costs are treated as part of the cost of product? Wages of plant security guards Insurance on the plant building and equipment All of the above are product costs Depreciation on the kitchen sink in the plant cafeteria 3. If a cost is identical under each alternative
Premium Variable cost Costs
Which bosses are best? Women are more efficient and trustworthy‚ have a better understanding of their workforce and are more generous with their praise. In short they make the best managers‚ and if men are to keep up they will have to start learning from their female counterparts‚ a report claims today. The survey of 1000 male and female middle senior managers from across the UK is an indictment of the ability of men to function as leaders in the modern workplace. A majority of those questioned
Premium Gender Male Female
Why does service tend to be harder for a customer to evaluate than physical goods? Physical goods are easier to evaluate‚ because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate‚ because everyone has a different service level expectiation. For example‚ if a company provides straight-forward all-business service‚ it may attract people who do not have a lot of time and just want to get in and get with as little hastle as possible. However
Premium Customer service Customer Good
1. The sampling frequency of the following analog signal‚ s(t)=4 sin 150πt+2 cos 50πt should be‚ a) greater than 75Hz b) greater than 150Hz c) less than 150Hz d) greater than 50Hz 2. Which of the following signal is the example for deterministic signal? a) Step b) Ramp c) Exponential d) All of the above 3. For energy signals a) The energy will be finite and power will be infinite b) The energy will be finite and power will be zero c) The energy will be zero and power will be infinite d) Both energy
Premium Standard deviation Normal distribution Statistics
Ethical Systems: Which is Best? PHI 200 Mind and Machine Instructor Lisa Linkin February 4‚ 2013 * Ethical Systems: Which is Best? Good‚ bad‚ right‚ wrong…how do we know? Ethics is the study of how we determine what is right or wrong‚ good or bad (Mosser‚ 2010). While there are many ethical views‚ I focused on the three classical approaches for this paper. Utilitarianism states when given a choice between two acts‚ the one that creates the greater happiness for the greatest number of people
Premium Ethics Morality Philosophy
goods or service or combined of both. Product can be 100 percent emphasis on physical goods- cars‚ golf club‚ soft drink- to 100 percent emphasis on service- internet service provider‚ postal service. But we will call all of this as product. Good is physical thing‚ it can be seen and touched. You can try on fur coat or eat pat thai in street shop. A good is tangible. When you buy it‚ you own it. And it’s usually pretty easy to see exactly what you will get. On the other hand‚ a service is experienced
Premium Marketing Service Service system
Which Antacid Works the Best? Heartburn is a condition characterized by a burning feeling in the chest and a sour or bitter taste in the mouth. Heartburn usually develops when the acidic contents of the stomach flow back‚ or regurgitate‚ into the esophagus‚ the muscular tube that carries food from the throat to the stomach. Approximately one in ten adults experience heartburn once a week. Heartburn is more common in pregnant women because of the pressure the expanding uterus exerts on the stomach
Premium Stomach