SPICEJET Introduction SpiceJet is a low-cost airline fleet which is owned by Sun Group. It’s based in Chennai and Gurgaon‚ and it began its operations in 2005. It was able to capture a major share of the market by 2012‚ much ahead of its major rivals like Air India‚ Kingfisher Airlines and GoAir. All this was due to well planned service model and its efficient operations by its staff. SpiceJet has passenger service as well as cargo services on the same flight. It connects major cities in India including
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Summary This report examines the concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚ Service Blueprint
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Marketing Mix Paper Mark Moeller University of Phoenix MTK421 Marketing Laurence Hanson September 26‚ 2008 Marketing Mix Paper In today’s global market organizations need to understand how marketing mix works to ensure a productive and profitable future. Marketing specialist has several decisions to make to ensure product goals is made and marketing mix works as a way to organize the decisions in to four smaller‚ manageable section call the four P’s
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Partnership from Environmental Protection Agency (Wholefoods Market‚ 2014b) Wholefoods Marketing Mix Product A typical WFM carries over 2‚600 natural and organic products that include produces‚ seafood‚ grocery‚ meat/poultry‚ baked goods‚ prepared foods & catering‚ coffee & tea‚ nutritional supplements‚ body care‚ educational products‚ floral‚ pet food & products‚ and household goods (Wholefoods‚ 2014d). Each store is able to source products through local traders and producers‚ engaging in significant
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Pizza Hut strategic plan Executive Summary This proposal describes Pizza Hut and the introduction of a new product called "The Extreme." A brief history of Pizza Hut is provided at the beginning of this proposal along with an analysis of the fast food industry. Current trends in demographics and eating habits are included. A SWOT analysis has been done to identify Pizza Hut’s strengths‚ weaknesses‚ opportunities‚ and threats so that these factors can be taken into consideration in deciding whether
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Introduction to Marketing Marketing Mix of Zenith Foods Table of Contents Introduction Zenith is operating in Pakistan for the last 15 years and is the largest kosher meat exporter in Pakistan. It aims at promoting fresh and hygienic meat to the public. Its modern abattoir has separate portions for large animals (Cattle & Buffalo) and small animals (Sheep & Goat). These plants are equipped with the state-of-the-art German machinery. In order to meet the strict standards
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Introduction Lusch et al. (2007) describe as marketing emerged in the beginning of the 20th century‚ it embraced the goods-dominant (G-D) logic. The concept of the Four Ps of marketing mix – product‚ price‚ place and promotion became treated as the basic model at that time. (Grönroos‚ 1989) Today‚ this paradigm is beginning to lose its position. Service marketing is one leading new approach to marketing. Four main characteristics of services defined by Kotler et al. (2009) are intangible‚ perishable
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ACKNOWLEDGEMENT It is with a great sense of gratitude‚ I acknowledge the efforts of the entire hosts of well wishers who have in some way or the other contributed to the success and completion of this Summer Internship Project. I take this opportunity to convey my heartfelt thanks to Dr.Chitra Ramanan and Prof.Suniel Deshpande‚ Chairpersons‚ Pharma and Biotech and Prof.Jharna Lulla and Mrs.Karthi Venkatesh ‚ Placement Co-ordinators for providing me with the necessary
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Singapore Airlines This paper will explore why Singapore Airlines has succeeded in building value for its customers by looking at its segmentation‚ target market‚ differentiation and positioning strategies. 1. Introduction "If you don’t believe in your product‚ or if you’re not consistent and regular in the way you promote it‚ the odds of succeeding go way down.” As Jay Levinson points outs‚ behind every great company is a great marketing plan. Singapore Airlines (SIA) is one such company
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organizations? The case of Milkfed Dairy Cooperative in Punjab Ghosal‚ R. (2008)‚ "Kiranas at the crossroads"‚ Images Retail‚ April‚ Vol. 7 No.4‚ pp.68-80. Fox E.‚ Montgomery‚ A.‚ Lodish‚ L. (2004)‚ "Consumer shopping and spending across retail formats"‚ Journal of Business‚ Vol. 77 No.2‚ pp.25-60. India Retail Report (2007)‚ "Food and grocery retail"‚ India Retail Forum and Images Multimedia‚ pp.74-7. Kakkar‚ S. (2008)‚ "The future of kirana stores and implications for national brands"‚ 9th Marketing and Retail
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