Executive SummaryThis report focuses on what Panera Bread Company (PBC) needs to do in order to be profitable‚ provide healthy and quality foods to consumers and above all retain its leadership potentials in the restaurant and fast food business. The report also looks at what organization’s vision and mission statement means. It touches strategic objectives by dealing with strategy formulation‚ analysis and implementation. Corporate governance has to be used to reposition the operations of PBC‚
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Perceptions of Restaurant Cleanliness: A Cross Cultural Study By Seung Ah Yoo Thesis submitted to the faculty of the Virginia Polytechnic Institute and State University in partial fulfillment of the requirement for the degree of Master of Science In Hospitality and Tourism Management Suzanne K. Murrmann‚ Chair BeomCheol (Peter) Kim Manisha Singal July 9‚ 2012 Blacksburg‚ Virginia Keywords: Service Quality‚ Restaurant Cleanliness‚ Culture Customer Perceptions of Restaurant Cleanliness:
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providing food‚ drinks‚ etc. for people who are the guests or customers of an organization” is known as hospitality. Hospitality Industry: The hospitality industry is a broad category of fields within the service industry that includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Relation b/w Hospitality & Tourism industry: The hospitality industry is the supplier of the services for tourism. Food Service
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you’re family‚” by welcoming each guest and treating people with care. As I walk in to the Olive Garden Restaurant I look around notice the warm welcoming atmosphere that surrounds me‚ as the Hostess greets us with her gracious words‚ “Welcome to Olive Garden!” The Olive Garden restaurant is a well-known corporate chain of restaurants that offers a wide variety of Italian dishes. Throughout the restaurant I noticed the light brown stucco walls with fancy designs such as grape vines‚ low hanging lights
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CHAPTER I Introduction The restaurant business is a challenging but exciting venture. It can often prove to be extremely competitive since food as it’s the main product is one of the basic needs and people tend to allocate majority of their income for food. As mentioned‚ this business is a challenging one so those who want to engage into this kind of investment should be fully prepared to handle all the issues and problems that they will encounter in the operations of their business. When entrepreneurs
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have our favorite restaurant that we prefer to dine in. There is always that one restaurant that you will resort back to when you don’t feel like taking the risk of trying a new place out. Why is that? What kind of evaluations do you conduct on a restaurant when you dine? What factors lead you to believe a restaurant is perfect for you? I’m going to discuss some of these factors on one of my most frequently visited restaurants “The Olive Garden.” The Olive Garden is a franchise chain of Italian food
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Problem: Panera Bread wants to raise the stock price by making a stock repurchase and improve margins without raising prices. Equity financing vs. debt financing Type of Loan Pros Cons An overdraft facility (or working capital facility) easily accessible and usually available from a company’s existing bank Lender is not obligated to lend money to the company‚ and load is on demand. Limited amount mainly used for short term cash flow problems. A term loan Lump sum‚ committed facility‚ not usually
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Opening a restaurant takes time‚ patience and plenty of work. Deadlines must be met‚ and your efforts must be set towards meeting your budget and creative specifications. But with the right planning‚ getting everything done in a timely manner can be accomplished with minimum frustration. What should I know before opening a restaurant ? Since your first priorities will be to the building your business will be located in‚ and to the supplying of your restaurant‚ you need to work closely with your
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Restaurant manager A restaurant manager is someone who is the ’face’ of a restaurant and whose main responsibilities are to deal with customer service issues‚ as well as to ensure that the food quality coming out of the kitchen is the best it can be. He or she also deals with staffing issues and ensures that everything runs as smoothly and profitably as possible. The Duties and Responsibilities 1.Supervision The managers have to oversee the activities of the kitchen and dining room. Supervisory
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Restaurant Customer Satisfaction Surveys Can Keep Your Customers Coming Back Keep your customers coming back and recommending your restaurant to others with help from restaurant customer satisfaction surveys. Restaurant customer satisfaction surveys give you quantitative insight into the opinions and attitudes of your customers. You’ll obtain facts about what they want‚ what they expect‚ and if they plan to return to your restaurant again. If results show that your restaurant does not meet your
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