Infosys BPO- Operation strategy case analysis Table of Contents Introduction 3 Problem Analysis 3 Possible solutions 4 Case 1 : Dedicated resources for each queue 4 Case 2 : Common pool of resources for each stage 5 Case 3 : Dedicated resources for simple and complex processes 6 Case 4 : Common pool of all queues 6 Observations 7 Assumptions 7 Pricing strategy 8 Productivity Improvement Estimation 8 Recommendations 9 Action Plan 9 Introduction Indian BPO industry
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SHORTCUTS Opting to Blow the Whistle or Choosing to Walk Away By ALINA TUGEND Published: September 20‚ 2013 FACEBOOK TWITTER GOOGLE+ SAVE E-MAIL SHARE PRINT SINGLE PAGE REPRINTS WHISTLE-BLOWERS have been big news lately — from Chelsea Manning‚ formerly known as Pfc. Bradley Manning‚ to Edward J. Snowden. Yet‚ for most people‚ the question of whether to expose unethical or illegal activities at work doesn’t make headlines or involve state secrets. Enlarge This
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a poor job of investing it. As seen in services industries‚ ITES companies generally tend to have a very high current ratio (2+) due to less debts and more retained incomes. While all the three companies show high current ratios of over 2‚ Infosys has the highest current ratio of 3.28. DEBT TO ASSETS RATIO Long term financial strength or soundness of a firm is measured in terms of its ability to pay interest regularly or repay principal on due dates or at the time of maturity taking
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CASE ANALYSIS The case “Infosys’ Global Delivery Model” examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies. Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk. GDM provided a superior value proposition at higher quality and lower cost. The major chunk of Infosys’ revenues was derived from GDM based application services
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Rohan Pradeep Pandit Financial Management – Project Report 12/2/2012 1 Infosys Table of Contents INTRODUCTION ............................................................................................................................ 2 Company Profile ....................................................................................................................... 2 Industry Overview................................................................................................
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Mr. Prashant Gupta is interested in investing in equity shares of Infosys and Hamdard. Infosys Technologies Ltd. (NASDAQ: INFY) which was started in 1981 by seven people with US$ 250. Today‚ it is a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion. It offers span business and technology consulting‚ application services‚ systems integration‚ product engineering‚ custom software development‚ maintenance‚ re-engineering‚ independent testing and validation
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Whistleblower Policy HR-PO718‚ | 1.1 Sharda Centre‚ Off Karve Road‚ Erandwane‚ Pune‚ Maharashtra‚ India 411004 www.techmahindra.com Copyright © 2013‚ Tech Mahindra. All rights reserved. WHISTLEBLOWER POLICY Company-Confidential Table of Contents 1. OBJECTIVE .................................................................................................................................. 3 2. SCOPE .........................................................................................
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label generated by increased awareness of the ethical conflicts encountered at work. Whistle blowers sound the alarm from within the very organization in which they work‚ aiming to spotlight neglect or abuses that threaten the public interest. The stakes in whistleblowing are high‚ whistle blowers pose a threat to those whom they denounce and their own careers are at risk. Sissela Bok acknowledges that blowing the whistle is often justified but that in doing so the individual creates dissent‚ conflict
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Case Study Analysis Infosys: Financing an Indian Software Start-Up Introduction Infosys is small software development venture which provides information technology (IT) consulting services for international clients. The company is located in Bangalore and was founded back in 1981 by a small group of skllfull entrepreneurs‚ with very little equity of 1000$ and without backing from a large companies. Mr. R. Narayana Murthy is the CEO and chairman and Nandan Nilekani is the president and chief
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Whistle blowing is known as ‘when an employee reports some wrongdoing to people that have the authority to take correct action‚ the wrongdoing is usually a disobedience of the rules and is a threat to the public interest through fraud‚ corruptions and so on’.(www.wikipedia.org). The Public Disclosure Act 1998 came into effect in 1998. Employees were hesitant to speak up about wrongdoing because they were afraid that they would not be listened to or that they would be putting their jobs at risk. The
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