Citibank eBusiness for Global Corp Banking Setting the stage : Referring to Citibank’s case‚ analyse: 1. 2. 3. Standard Value Chain (primary & secondary) Software applications responsible for step 1 Citibank’s 3-stage e-Business strategy Using Value Chain for a manufacturing company to show how Citi’s products and services assist each part of the manufacturing company’s value chain activity‚ both primary & secondary. Primary Activities Secondary/ Support Activities Goal
Premium Electronic commerce Application software Computer software
Citibank is one of the leading banks worldwide. It is now planning to expand its credit card business to Asia Pacific area. There are surely threats in that market‚ but there are also excellent opportunities. In this article I will analyze the Citibank as a brand and will discuss possible solutions to the problems that might occur in the new market. Brand of Citibank: Citibank has already been in banking operation in Asia Pacific and mainly has good relationships with large business houses. Also
Premium
5/16/2015 Citibank Indonesia Essay by Minischoles1 Search thousands of free essays... Search JOIN LOGIN HELP CONTACT Welcome Anti Essays offers free essay examples to help students with their essay writing. Sign Up for free Citibank Indonesia Essay Below is a free essay on "Citibank Indonesia" from Anti Essays‚ your source for free research papers‚ essays‚ and term paper examples. CITIBANK INDONESIA Assignment in økonomiske styringssystemer. In this paper I am going to write
Premium Bank Economics Case study
which further increased the rivalry amongst existing competitors * The challenges of serving corporate customers with a variety of needs in terms of size of organization and how progressive and open to change these companies were. Based on the resistance received this could create a threat of substitute products or services. * The aggressive changes that were being made by Citibank placed them away head of the competition. This lead in front of their competitors could create new alliances
Premium Strategic management Customer service Marketing
Case Study: Citibank N.A. in China This case study deals with the decision to structure an overseas banking operation and how this decision is affected by a number of variables‚ which among others include the bank internal resources and experience‚ tax considerations‚ and most importantly the host country’s banking laws. In 1997 Citibank was still at an early stage of its China strategy. It was one of the strongest banks operating in the People’s Republic of China‚ but as a foreign bank it only had
Premium Bank Central bank Credit card
Citigroup’s Corporate and Investment Banking provides a comprehensive range of world-class investment and banking services to corporates‚ governments and institutional investors in more than 100 countries around the world. We have significant operations in the world’s most important financial and investment centres including London‚ New York‚ Boston‚ Frankfurt‚ Hong Kong‚ Milan‚ San Francisco‚ Singapore‚ Sydney and Tokyo among many others. In Australia and New Zealand‚ Citigroup has been an industry
Premium Bank Financial services New York City
Launching the Credit Card in Asia Pacific Ankit Bhardwaj Apaar Malik Neha Sharma Shashwat Bhanti Sidharth Shah Introduction Citibank‚ a major international bank‚ is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York‚ later First National City Bank of New York. Citibank has retail banking operations in more than 100 countries and territories around the world. Founded in 1812 as the City Bank of New York‚ ownership
Premium Bank Credit card
for having poor customer service. Some of the bad customer service areas at Walmart are in the electronic department where there is only one cashier‚ their customer service department only has one cashier‚ the self-checkout lines does not always accept cash‚ debit‚ and credit‚ and they never have enough cashiers staffed leading to extremely long lines. Walmart will benefit from benchmarking because they can earn the customers trust and help build morale‚ bringing their customers back to shop with
Premium Customer service Best practice Customer
Introduction This case revolves around the performance evaluation process at Citibank and the introduction of a new performance scorecard. The meeting is between the President of Citibank‚ California and his management to discuss the performance evaluation and bonus decisions for James McGaran‚ the star performer of the branch James career with Citibank has been a quick progression through the ranks from the assistant branch manager to the manager position. His performance exceeded expectations
Premium Management Team performance management
Citibank: Launching the Credit Card in Asia Pacific 1.0 Launching the Credit Card in Asia Pacific Region Citibank should launch the card product in Asia for several reasons. Firstly‚ Citibank can ride on the rapid economic development in the region via credit card products. Secondly‚ it is also an excellent way to overcome distribution limitations imposed on foreign banks in the region. Thirdly‚ it allows Citibank to expand its customer base from the upper income segment to include the rapidly
Premium Household income in the United States Bank