when dealing with emotionally charged clients. We cannot rely on what we did good last year or last month. Remember we are acting as an “ambassador” for our organizations. Even for the most tenure staff we still cannot afford to treat every verbal de-escalation attempt with complete professionalism. It only takes one bad effort and/or complaint to land us in hot water. Of course past service and record will be taken into consideration‚ but that may not be enough. You can be the most loyal and
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The fictional character that I have decided to analyze is Shrek from the Shrek movies. Some background information about Shrek‚ well his full name is Shrek the ogre‚ his age is unknown but my guess is that he is around 25-30 years old at least in human years since he gets married and has kids later on in the movie. There weren’t any legitimate answers to what his childhood looked like but according to the shrek musical‚ It is said that he was sent away by his parents because it was ogre tradition
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his short story with Boule de Suif crying. How does his story account for this scene and our reaction to it? The language in “La Boule de Suif” is chosen purposefully. Maupassant uses details‚ images and words in order to create a particular effect on the reader. His writing is implicit throughout the story and shows the real face of a group of French people. The group is detained by a Prussian officer who forbids them to continue on their journey unless La Boule de Suif‚ a prostitute‚ sleeps
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conquistador soldier General De Soto wanted to go to the new world and he picked me and a lot of other guys go with him. He wanted to find gold in the new world. We started loading up ships later that day we loaded up 10 ships‚ 700 or more men‚ priest‚ a few women‚ some horses‚ mules‚ some war dogs‚ and pigs. Later that night General De Soto said we would only get like 4 hours of sleep he wanted us up early so we could head out and get there early. I was asleep untill General De Soto came rushing into
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De Lacey is the elderly blind man who lives with his son and daughter in a cottage (Shelly 110). De Lacey is from Paris and his family were well respected citizens of Paris (Shelly 117). When his son tried to help out Safie’s father break out of prison the plan was discovered‚ and the Lacey’s were forced out of France and stripped of all their money (Shelly 117-120). They settled down in a cottage in Germany near where Frankenstein’s Monster now calls home. De Lacey‚ to me represents all the positive
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Who is the Outsider? What is an outsider? We usually think an outsider is a person that walks around‚ does not talk to anyone‚ stays away from the crowd huddle‚ and does not care what the “insiders” think or do. But what if the usual insider was actually the outsider? What if the person we think is the outsider is doing the real norm? In the book The Outsiders by S.E. Hinton‚ the author never used the word outsider. She probably wanted
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In the name of Allah… About 2 billion (200 crore) people‚ seek solutions for their problems from this Great Personality. In the world’s population ratio‚ every 1 out of 4 people respect‚ regard and revere him more than their own souls. WHO IS HE? Published by‚ Tamil Nadu Thowheed Jamath (TNTJ)‚ 30‚ Armenian street‚ Mannady ‚ chennai – 600001 Phone: 044-25215226 Cell: 99520 46555 Visit: www.onlinepj.com‚ www.tntj.net About 1484 years ago‚ Prophet Muhammad (peace and blessings of Allah be upon him)
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course‚ death. Death is the primary theme of Hamlet; how each character is affected by death in some way or form. However‚ it is unclear on where death came from and who initially brought it upon Denmark. In this analysis of Hamlet‚ I will dissect the viewpoints of Indira Ghose‚ G. Wilson Knight‚ and Tabassum Javed towards identifying who is truly responsible for the deaths in this Shakespearean play. As Hamlet sits in the graveyard‚ staring at the skull of the dead jester‚ Shakespeare foreshadows
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Who Is To Blame? "Frankenstein"‚ one of the key texts in modern literature‚ was written by Mary Shelley in 1818 when she was only 21. The novel was first published anonymously‚ and the author was only later revealed to be Shelley. When she republished the book in 1831‚ with changes to the story‚ Shelley had finally answered the question she had been asked several times: how could such a young girl write about such horrible things? Her answer describes her literary sources‚ as well as a disturbing
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After reading the short text called “A Brief Account of the Destruction of the Indies‚” by Bartolomé de Las Casas‚ I was surprised at the brutality and coldheartedness of the Spaniards towards the Indian natives. I knew that they did some horrible things from previous history classes and what not‚ but actually reading about some of the specific things they did was a bit hard to take in. An example of this is the following quote: “And thus pregnant and nursing women and children and old persons and
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