FUNDAMENTALS OF MARKETING Case Study – TiVo in 2002: Consumer Behavior Group 13 – M1 1. Background of the case The case deals with the problems faced by TiVo (a creator of the personal video recorder) in 2002. This is with respect to the amount of sales it is able to acquire along with the fact that they have been operating with losses for the last few quarters. It also highlights the different measures TiVo has undertaken in the form of surveys and consumer research projects to understand
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Inflection: TiVo in 2005 Tivo’s consumer perception of its patented features and level of service could not be better. Tivo also had the first-mover advantage being the first company to enter the DVR market and still has a highly differentiated product that matches customer perception. There are network effects derived from current users promoting the brand via world-of-mouth‚ these references are vital to gain a significant consumer base in the mass market. The key issues TiVo faces is making
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Consumer Behavior- TiVo Case 1. As an emerging expert in consumer behavior‚ how would you tackle that mystery? • Identify potential customers and understand their needs. • Close the gap between intention to buy and action What do you think could be going on? • Make opinions leader and current customers attract prospects to buy. • Use promotion to stimulate desire to buy. What might “evangelists” mention as a cause of their failure to sell TiVo to their friends? • No interest in
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Case: TiVo 1. What is Keast’s Decision Problem? Keast’s decision problem is what marketing mix should he follow? This includes the advertisements to be used‚ media to be followed and other marketing techniques that could be followed. Also a decision on how to reduce losses being made needs to be arrived at. One option was to decrease the price per set from $999 to $399 and thereby increasing volumes. 2. Based on the marketing plan towards the end of the case‚ what strategy do you see in
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Customer Value Proposition in Value Markets Business houses that are our customers are under constant pressure to cut down their cost. With this concern at the back of their mind‚ out of the sales pitch‚ they mainly concentrate on the price quoted to them. In such cases‚ the supplier needs to demonstrate the core value offerings/ benefits with extra vigor to persuade the customer to make the purchase. Marketing managers tend to neglect the real contribution of value propositions to superior business
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[pic] TiVo Marketing Executive Summary The disappointing sales performance during the Christmas 1999 season ended up being a priceless lesson for TiVo’s marketing team: it was the catalyst that created the need for a TiVo’s new communications strategy. However‚ defining this new marketing campaign was challenging‚ especially after the feedback received about the product indicated issues like limited awareness and hard-to-communicate functionalities. The main focus of this new marketing campaign
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TiVo Case Analysis Since day one TiVo has been the leader in the DVR (digital video recorder) industry with their first mover advantage‚ allowing their customers to record and play back their favorite television programs using their recorder along with a subscription service. Like any successful firm‚ TiVo has had its share of highs and lows. In 2007‚ with their CEO Tom Rogers‚ TiVo had found itself recovering from an all time low in 2005‚ where the company suffered from mass losses‚ low stock
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strategy that has stranded TiVo in the chasm between the early market and the early majority. TiVo is a truly discontinuous innovation‚ a product that requires consumers to dramatically change their past behavior with the promise of gaining equally dramatic new benefits. TiVo’s main challenge is convincing the consumer to buy an expensive product in a new product category. While the Early Market‚ categorized by visionaries and technology enthusiasts‚ is adopting the product‚ TiVo has had little success
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Value Proposition Your value proposition can equip you with the following benefits to your business: * Create a strong differential between you and your competitors * Increase not only the quantity but the quality of prospective leads * Gain market share in your targeted segments * Assist you in enhancing tools that will help you close more business * Improve your operation efficiency iPod vs. Other MP3 Players - As early as 1996 MP3 players were available to the public for
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Value Proposition Assignment The Bad ones:- McKinsey’s Corporate Finance Site : Our value proposition rests on an unrivalled package of strategic‚ transactional and financial advisory services‚ uniquely linked with independent judgement and deep industrial/commercial insight. Our reward is not “transaction-based”‚ so we can maintain genuine objectivity in our client’s long-term interest. In negotiating and carrying out an engagement for a client‚ we participate fully in the client’s corporate thinking
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