nd nd 2 INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMIC RESEARCH (2 ICBER 2011) PROCEEDING WHAT IT TAKES TO BE A MANAGER: THE CASE OF MALAYSIAN FIVESTAR RESORT HOTELS Rozila Ahmad (rozila@uum.edu.my) Noor Azimin Zainol (azimin@uum.edu.my) Universiti Utara Malaysia Sintok‚ 06010 Kedah ABSTRACT This article investigates the requirement for managerial posts in five-star resort hotels in Malaysia. Despite the growth of hotel industry in Malaysia‚ academic literature especially qualitative
Premium Management Hotel manager Leadership
MANAGEMENT: LEADERSHIP FOR SCHOOL MANAGERS: A PAPER PRESENTED DURING THE SOS KINDER DOF INTERNATIONAL (EAST AFRICA) ANNUAL PRINCIPALS’ WORKSHOP IN NAIROBI 13TH – 15TH AUGUST‚ 2008. MORRIS W. MULUPI‚ M.ED. Leadership for School Managers 1. Introduction Schools are organizations established by society for the purpose of educating its children. The education process should transmit desirable values usually embodied in the curriculum. This critical goal can only be
Premium Leadership Management
a learner. This includes lack of confidence‚ the feeling of too old to learn and bored with learning. Institutional barriers are those erected by learning institutions that include inconvenient schedule‚ compulsory attendance‚ restrictive locations and the like which discourage working adults from participating in educational activities. Who Are the Adult Learners? Generally‚ when we talk about the adult working population who are seeking higher education we will think of various
Premium Adult education Educational stages Educational psychology
goals of the organization. Managers on different levels of an organization play several roles and exercise multiple skills as they effectively and efficiently‚ integrate the work of people through planning‚ organizing‚ leading and controlling. Historically‚ there are three key management viewpoints: classical‚ behavioral and quantitative. To be an exceptional manager‚ it is essential to embrace a viewpoint that works best in utilizing resources and motivating employees to achieve goals successfully
Premium Management
PROJECT MANAGEMENT GROUP ASSIGNMENT Table of Content 1. Business ethics of project manager 4 1.1. Motivation theory 4 1.1.1. Maslow’s hierarchy of need 4 1.1.2. Theory X and Theory Y 4 1.1.3. Reinforcement Theory 5 1.2. Business ethics 5 1.2.1. What is business ethics 5 1.2.2. Utilitarianism theory 6 1.2.3. Equity theory 7 1.3. Standard for international project managers 7 1.4. Social responsibilities 10 2. Impact of environments 11 2.1. Macro-environments 11 2.1.1. Cultural society Environment
Premium Project management
(A) Do you think you are addicted to Facebook? What are the signs which show a person is addicted to Facebook? Give reasons to support your view. Yes I am addicted to Facebook. The signs that shows a person that is addicted to Facebook is when he/she is constantly thinking about Facebook‚ like always updating his/hers statuses‚ always talk about the topics that he/she saw from Facebook or constantly checking his/her phone for Facebook updates. Another sign of Facebook addiction is when he/she
Premium Mobile phone Facebook Nokia
According to many scholars‚ management is a basically the implementation of already established processes such as planning‚ staffing‚ measuring performance and budgeting thereby enabling an organization to do well. On the other hand‚ leadership is entirely different. It can be described as taking an organization to the future‚ exploring and successfully exploiting opportunities that come up. Leadership is about having vision‚ empowerment and most importantly providing useful change in the organization
Premium Management Leadership
Promotion to Manager 1. Whom should Longman choose for area sales manager and why? Mr. Lester Longman should choose Steven Bellach. I think the key point of choosing Mr. Bellach or Ms. Bell for a senior area sales manager is which person is a proper sales manager who not only keeps the sales growth‚ but also has strong talent to motivate sales representatives. There is already an action by Mr. Longman that we cannot ignore; he already spent a lot of his time and expense choosing sales representatives
Premium Sales Management Sales management
training‚ the responses of the managers can be categorized into two parts. By the help of these responses‚ a lot can be said about their leadership styles and the situation of the firm. First of all‚ the Google manager says that he does not have any kind of leadership trainings and does not think it is necessary for him. He stresses that the most vital thing for him to do is to manage and assist his staffs in almost every activities and thus‚ it can be said that the manager for Google is a production
Premium Leadership Management
XEROX CORPORATION 8. CONCLUSION 9. REFERENCES 1. INTRODUCTION It is often stated that those who benchmark do not have to reinvent the wheel. By following others one can make improvements and not focus on stale ideas. Benchmarking at first glance may be mistaken for a copycat form of developing strategic plans and for making improvements within an organization. This is not true. Benchmarking is a process that allows organizations to improve upon existing ideas. In order to eliminate
Premium Strategic management Management Strategic planning