Why Customer Retention Is So Important Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition‚ ranging between 25 and 80 %!). Companies with high retention also grow faster. However‚ customers can only be retained if they are loyal and motivated to resist competition. When customers are merely satisfied with the service they receive they may
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Organization has the authority to administer and police new and existing free trade agreements‚ to oversee world trade practices‚ and to settle trade disputes among member states. The WTO was established in 1994 when the members of the General Agreement on Tariffs and Trade (GATT)‚ a treaty and international trade organization‚ signed a new trade pact. The WTO was created to replace GATT. The WTO began operation on January 1‚ 1995. GATT and the WTO coexisted until December 1995‚ when the members
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Iraq: A Country on the Rise Lauterbach‚ Kevin History‚ Period 4 January 7‚ 1996 Iraq is a country that is on the rise. After being crushed by allied troops for their invasion of Kuwait‚ they have begun the slow rebuilding process. In this report‚ I will discuss the basic geographic features of Iraq‚ and other various important features such as mineral wealth‚ vegetation‚ ect. Iraq’s total area is 271‚128 square miles (just slightly more than twice the size of Idaho)
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Why is technology so important to students and how will it help them succeed in today’s society? Many people may ask this question because education in many ways is different today than it was fifty plus years ago. The answer to the question isn’t always so obvious either. However‚ the plain and simple truth is that today’s world has changed. No longer is memorization of facts and figures the goal. To keep up with our ever changing global community with all its complexities‚ students must learn to
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Vaccines: Why Are They Important? Joshua Cambria Northeastern University Outbreaks of highly contagious childhood diseases like small pox‚ polio‚ measles and whooping cough have started to resurface. 50 years ago‚ parents and children could tell you the name of a person they knew that suffered from these diseases. That is no longer the case; most people have no direct knowledge of these diseases. Until recently‚ practicing doctors had not seen an active case due
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Kenya: A Developing Country With the discovery of certain human fossils‚ some being over 3 million years old‚ many paleontologists believe that Kenya was the “cradle of humanity.” Currently‚ Kenya’s population is comprised of over 97 percent of people of African descent with nearly 40 ethnic groups. Lying on the equator between Ethiopia‚ Sudan‚ and Uganda‚ Kenya is located on the eastern coast of Africa. Kenya is one of the most famous safari destinations in Africa‚ attracting people from all
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1 Günter Schweiger‚ Thomas Otter and Andreas Strebinger The influence of country of origin and brand on product evaluation and the implications thereof for location decisions Dr. Günter Schweiger is Professor of Advertising and Market Research and Head of the Department of Marketing at Wirtschaftsuniversität Wien (Vienna University of Economics and Business Administration)‚ Austria. Mag. Thomas Otter is research assistant in the Department of Advertising and Market Research at Wirtschaftsuniversität
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developing country member-states with balance-of-payments problems. (www.IMF.com) History of IMF The IMF was established in 1945‚ having first been conceived at the Bretton Woods Conference in New Hampshire‚ USA in 1944. That conference saw representatives from forty four allied nations gather to craft new rules and institutions to regulate the chaotic global economy – blamed for the Great Depression and for helping cause two World Wars. The outcome was the Bretton Woods Agreement which created two new
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My So-Called Life What is the underlying meaning of the title of the series? The title of the show‚ My So-Called Life‚ suggests the understanding of meaninglessness that many teenagers experience. It shows us how it is to feel judged by others and it encapsulates the main theme of the series. The show depicts the teenage years as being difficult and confusing rather than a light‚ fun-filled time. This series deals with the expectations that people have of teenagers. The
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GNI is the best measure of a countries development to what extent do you think this is true The Gross national income (GNI) is the total domestic and foreign output claimed by residents of a country‚ consisting of gross domestic product (GDP) plus factor incomes earned by foreign residents‚ minus income earned in the domestic economy by non-residents. GNI is based on ownership‚ and GDP is based on location. The income groupings use GNI per capita since they follow the same methodology used by the
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