Why Customer Retention Is So Important Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition‚ ranging between 25 and 80 %!). Companies with high retention also grow faster. However‚ customers can only be retained if they are loyal and motivated to resist competition. When customers are merely satisfied with the service they receive they may
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place. I am regularly blown away by the sheer competence displayed – the breadth of vocabulary‚ the grasp of idiom‚ the appreciation of (let’s face it‚ difficult) British humour – but‚ and it’s a big but‚ I can’t help wonder WHY such a strange‚ hybrid language should have become so popular. Is it the spelling? Definitely not! Is it the simple‚ easy-to-learn grammar? Again‚ I think not. Is it the way we leap lightly from one register (e.g. informal) to another (e.g. very formal) and back again? Non‚ je
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“Why Is The Initial Consultation So Important ? What Factors Will An Ethical Therapist Cover At This Time ? The initial consultation is important for both the therapists and the client to establish whether there is rapport between both parties‚ to put the client at ease and to ensure a realistic and effective plan of action to help the client achieve their goal. This is often offered as a short appointment of maybe 30 minutes‚ free of charge. I think by offering this service clients would have more
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prices. This essay will examine the factors that play a significant role contributing to the increasing prices. Why are gas prices so high? One of the top reasons for the increase in prices is the supply and demand for oil. Crude oil accounts for 55% of the price of gasoline‚ whereas taxes and distribution control the remaining 45% (Amadeo‚ 2011). Typically‚ taxes and distribution are steady‚ so that the daily adjustment in the price of gasoline correctly reflects oil price fluctuations. However‚ occasionally
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The significant role of newspapers in shaping the society has been perceived since the dawn of its history. Newspapers are historically known for offering a wide array of information and knowledge sources . Newspaper have been the most conventional and popular medium of conveying local‚ regional‚ national and international news to the readers. Newspaper serve us the latest happenings in different parts of the world through a network of correspondents and news agencies. The national dailies employ
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Period of Active Revolution Newspapers During The Revolution Journalism started in the Philippines during the late 1800’s‚ an age when the internet‚ radio and television were still non-existent. The emergence of several publications was intended to inform and awaken the people about the abuses and atrocities committed by the Spaniards and eventually by the Americans. It encourages the people to become aware of the social and political circumstances at that time. Periodicals are the most
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to the situation where students break exam room rules and behave dishonest to their exam paper with the purpose of achieving a good result in the examination. Nowadays‚ students cheating during the examination become a social issue in our country. There are some reasons why students cheating during examination. First and foremost‚ students cheat during examination because they want to get a good score in their examination. They are cheating in order to get a good score so their friends and relatives
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The newspaper is the most powerful of all the organs of expression of the news and views about men and the things. Newspapers are regarded by economists as a necessity of modern life. With the growth of literacy and the development of the means of communication they are playing a very important part in society. There are many advantages of reading the newspapers. Firstly the newspapers keep us in touch with the current world affairs. Without them we cannot know the important news even of our own
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What is it about other peoples drama‚ adventure‚ and experiences that intrigue us so much? 10.5 million people tuned in to watch Kim Kardashian’s fairytale wedding even though it aired months after her divorce.We tune in week after week to watch people try to survive in unknown locations or sit at home and eat salads and plan their next vacation.The point is we still always tune in.Why is reality T.V. so popular? The history of reality television is actually not very long.In 1971 PBS decided to
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Francine Prose is disappointed by the quality of books American high school students are required to read. Prose reveals that high school students are not learning much from reading the books assigned by their teachers‚ neither are they enjoying those books. She shares her thoughts to educators‚ students‚ and parents about high school’s reading and why most teenagers disdain reading‚ in her essay “I Know Why the Caged Bird Cannot Read”. Francine Prose believes that reading is extremely important
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