answering the telephone‚ use a friendly‚ professional manner. Our greeting is the first thing heard by callers; you are setting an example and making the first impression for the department. Speak distinctly‚ with a warm welcoming tone. Let your caller know which office he or she is talking with‚ by identifying the division/agency and telling him or her your name. Imagine that you are the caller‚ and answer in the way that you would want to be treated. Here are sample greetings to use when answering office
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learning experience we have chosen to share. We can waste it or we can capitalize on it. But‚ it is important because of what we are exchanging for it. When this experience is over‚ the time will be gone forever‚ leaving something in its place that we have traded for it. Together we can gain‚ not lose and succeed...not fail. And we shall not regret the price we paid for it." Author Unknown GUIDELINES FOR EFFECTIVE LISTENING 1.Stop talking! You can only do one of two things: listen or talk. 2.Put
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Silver can be consider as one of the most all-around metals reachable. Indeed silver is a white‚ shiny and soft metal which is often found in its natural form as a mixture with other minerals and metals. Thanks to its properties‚ silver can be consider as a multi-function produce because it can be used in the industrial sector and also as an asset. Indeed‚ silver has a monetary value when paper money is no longer of value. For example‚ in period of inflation or deflation‚ the value of silver can be used
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Lab Report 6: Respiratory Physiology Purpose: To describe the effects of carbon dioxide concentration on blood pH. Hypothesis: If the blood CO2 levels increase‚ the pH will decrease. Materials and Procedures: Materials: Willing subject (someone complete the activities of the experiment) Timer (with a second hand) Glass Urinary and Salivary pH (litmus) paper Drinking straw Procedures: 1. Measure 2 ounces of water in a glass. Obtain the pH of the
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Introduction Cardiovascular Dynamics and the Cardiovascular Physiology experiments both have multiple goals. The first experiment aims to understand how blood flow‚ pressure gradient‚ and resistance relate to one another. To understand this‚ resistance and contributing factors‚ such as vessel radius‚ viscosity‚ and vessel length must be studied. The effects of vessel radius and stroke volume on the ventricular pump should also examined. The experiment also calls for an understanding of cardiovascular
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Understanding Words * acetabul-: vinegar cup * adip-: fat * aer-: air * alb-: white * an-: without * ana-: up * anul-: ring * Apo-: away from * Append-: “to hang something”; * arth-: joint * Astr-: starlike * aud-: to hear * Ax-: axle * ax-: axis * Bi-: two * Bio-: life * blast: bud * burs-: bag‚ purse * calat-: something inserted * canal-: channel * Cardi-: referring to the heart * carp-: wrist
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D1: Evaluate the market research method used by Cadbury’s Cadburys use both primary and secondary data in there market research. The primary data they use consists of online questionnaires‚ surveys and social networking sites to collect relevant data. For example‚ asking the age of customers so that Cadburys can categorise there buyers and see what the customer needs are. For this they also use market segmentation. Cadburys also use secondary data‚ such as internet‚ reports on Cadbury and magazine
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The most common laboratory apparatus and their uses are listed below: Beaker = A container used for measuring the liquid. Barrette = Used for measuring the volume of the solution. Wire gauze = used for spreading the heat of a burner(flame). Test tube brush = It is used to clean the test tube. Droper = It is used for adding the solution drop by drop. Magnifying glass = It is used for viewing the minute objects. Filter paper = It is used for separating the liquid and the precipitate. Stirring rod
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diffused 5. Which did not? Why? Albumin‚ because it is too large to diffuse Activity 2: Simulating Dialysis 1. What happens to the urea concentration in the left beaker (the patient)? Its concentration gradient changes and causes it to move down 2. Why does this occur? It happened because the more concentrated it became it causes the molecules to move down. Facilitated Diffusion Activity 3: Facilitated Diffusion 1. At a given glucose concentration‚ how does the amount of time
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Should Animals be used in Scientific Research? Animal testing is a method of testing drugs and cosmetics on animals to predict the possible reactions on humans and to evaluate the products if they are safe for human use or not. While animal testing seems a beneficial practice‚ there is a hidden side that some people might not take in to consideration. Bentham “The question is not‚ "Can they reason?" nor‚ "Can they talk?" but rather‚ "Can they suffer?"” (‚ year). If animals can speak‚ only then
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