handling customer complaints‚ monitoring team performance‚ and intervening to develop team abilities to overcome difficulties in providing quality customer service. Assessment description You will perform two role-plays in the context of the Innovative Widgets simulated business. In the first role-play‚ you will follow procedures to handle customer complaints. In the second role-play‚ you will recognise areas in which you can improve the performance of a customer service team member. You will then coach
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Economics 101 Spring 2011 Answers to Homework #1 Due 2/2/11 Directions: The homework will be collected in a box before the lecture. Please place your name‚ TA name and section number on top of the homework (legibly). Make sure you write your name as it appears on your ID so that you can receive the correct grade. Please remember the section number for the section you are registered‚ because you will need that number when you submit exams and homework. Late homework will not be accepted so make
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Swing v. Steady Swing Manufacturing and Steady Manufacturing both operate in the widget industry‚ but with radically different cost structures. Swing is a capital-intensive‚ automated manufacturer‚ while Steady is a labor-intensive "job-shop." Monthly operating data are as follows: | |Swing Manufacturing |Steady Manufacturing | |Sales |5‚000 units |5‚000 units | |Price
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Volume-Based Product-Costing System to calculate cost of producing four products: Widgets‚ Gadgets‚ Smidgets‚ and Smadgets. To solve this problem‚ we calculated by using both traditional method and Activity-Based Costing method. It is followed by analysis of different methods’ application‚ advantages and disadvantages. The results of Traditional Costing and Activity-Based Costing Traditional Costing method: Take Widgets as an example‚ summing given direct labor 100‚000‚ direct material 100‚000 and
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Activity Based Costing Accounting 2020 Professor Richard McDermot Traditional Costing Systems • Product Costs – Direct labor – Direct materials – Factory Overhead • Period Costs – Administrative expense – Sales expense Appear on the income statement when goods are sold‚ prior to that time they are stored on the balance sheet as inventory. Appear on the income statement in the period incurred. Traditional Costing Systems • Product Costs – Direct labor – Direct materials – Factory Overhead •
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To make a proper decision based on the three recommendations from the Piper Industries Corp. we must take a look at each one. Juniper is an improvement of the widget offered currently by the company‚ with Palomino a new line of widget products along with improvements using the existing technology‚ and Stargazer is completely new widgets that research and development has started. Our team has been tasked with analyzing these three projects and make recommendations for the best investment. The recommendation
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15 1. Dickison orders one thousand widgets at $5 per widget from International Widget to be delivered within sixty days. After the contract is consummated and signed‚ Dickison orally requests that International deliver the widgets within thirty days rather than sixty days. International agrees. Is the contractual modification binding? A- Both parties are merchants‚ the change of delivery date would affect the bottom line price of the widget‚ therefore considered big deal‚ a consent is
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SEMINAR IN MARKETING MANAGEMENT AIDA ANALYSES SAMSUNG GALAXI II ATTENTION Designed to Make Life Easier Intuitive‚ stylish and simple to use‚ the Samsung Galaxy S® III smartphone delivers a personalized‚ seamless mobile experience that helps your day run smoothly—whether it’s time for work‚ family or play. INTEREST Simple‚ Instant Sharing Keeps You Connected Connect through touch Send pictures in a flash Access content on multiple devices Made for Intelligent and Intuitive Interaction Smart enough
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300 Case Studies of Social Media Marketing – An e-guide by Roderick Low of Expeditus Media What is Social Media? Social media is best understood as a group of new kind of online media which share the following characteristics: Participation Social media encourages contributions and feedback from everyone who is interested. It blurs the line between media and audience. Openness Most social media services are open to feedback and participation. They encourage voting‚ comments and sharing infomation
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the Workplace‚ we played a game simulating capitalism. The goal of the game was to get into teams; each team had a certain amount of the same resource. These resources could be traded and bought from one another‚ with a goal of creating “Widgets”. These widgets are then bought from the consumer. The team‚ who ends up with the most amount of money‚ wins the game. The strategies that arose during the simulation were common to strategies that we discussed in class. These include‚ limiting resources
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