9:4511:45 Tch Org-3 12:002:00 Amp HnT-8 7:30-9:30 am Tch Org-3 9:45-11:45 Amp HnT-8 12:00-2:00 am Pm Para-9 Para-8 30/11 S at 1/12 7:30-9:30 am Tch Org-4 9:45-11:45 Smp Rotn-2 12:00-2:00 am Pm Para-10 2:304:30pm TW Tes 7:30-9:30 am Msm Complx(I) 9:45-11:45 Tch Org-3 12:00-2:00 Amp HnT-8 2:30-5:30 pm Asm 7:30-9:30 am Pbp COM-7 9:45-11:45 Pm Para-8 12:00-2:00 Tch Org-4 7:30-9:30 am Pm Para-8 9:45-11:45 Tch Org-4 12:00-2:00
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NAME : NURUL SYAIEDAH BINTI ZULKEFLI I/C NUMBER : 941128-04-5238 CLASS : PU/13/A4 TEACHER’S NAME : PN . CHAH HUA LIN INTRODUCTION As an inventory control manager at hypermarket XYZ‚ you need to ensure a good stock of a health supplement drink under the name JUSMANGGIS. Customers are willing to wait for the drink to arrive at the hypermarket since the hypermarket sells the drink for 12.5 percent less than its competitors. The demand data shows that the customers of hypermarket XYZ purchase
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management by the tasks the managers do. 1. Set objectives 1. determine what objectives‚ goals 2. Organizes 1. analyze the activities‚ decisions and relations needed. 2. Classify work and divide into managable jobs. 3. Then group the jobs into org structure. 4. Then select people 3. Motivate & communicate 1. Make a team‚ thru own practice‚ relation‚ 2. people decision on pay‚ placement & promotion 3. thru constant communications with superiors and subordinates 4. Measurement 1. Establish
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underscored ths scope of an org’s operations in its definition and reflects managements vision of what the org seeks to do i. Crystallizes managements vision of the org’s long term direction and character ii. Provides guidance in identifying‚ purusing‚ and evaluationg market and prduct opps iii. Inspire and challenge employees to do things that are valued by the org c. Goals convert the orgs mission into tangible actions and results to be achieved within a certain time frame 2. Organizational
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in Q & relied on mass inspection. 2 consultants‚ Dr. Joseph Juran & Dr. W. Edwards Deming went to Japan & introduced statistical Q control techniques. Intro to top mgmt & adopted a philosophy of continuous improvement (kaizen) throughout the entire org. 1951 Union of Japanese Scientists & Engineers (JUSE) instituted the Deming Prize. Improvements in Japanese Q took 20 yrs until they surpassed US manuf. US Q Revolution: before 60s Japanese products were considered inferior & most consumers bought domestic
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o Small groups (For examining dynamics of relationships in S.G - formal teams/ informal groups) o Intergroup relations (Coordination of 2 or more groups – ex. Engineering and marketing) o Whole Systems (Managing/viewing whole orgs – interorganizational relationships) __________________________________________________________________________________________________________________________________________________________________________________________________ A. GOALS: (4
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Organizational Behavior? What is Organizational Behavior - A field of study that investigates the impact that individuals‚ groups‚ and structure have on behavior within organizations‚ for the purpose of applying such knowledge toward improving an orgs effectiveness. Understanding OB helps determine manager effectiveness * Technical & Quantitative skills are important however...Leadership & Communication are CRITICAL! Organizational benefits of skilled managers * Lower turnover
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execution of programmatic work processes • Effective and efficient support processes and systems • ‘High performance’ values and behaviors • Capacity to change Source: Bain & Company organizational toolkit and Bridgespan analysis TBG 090115-OCW-Org Design Structure 2 Principles of effective organizational design • 1 Consider all five components of the “wheel”: A common misstep is to focus on structure alone (boxes and reporting lines) as the solution Align the five components to one another:
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fostering both quantity and quality of outputs‚ increasing productivity‚ improving customer service‚ and contributing to society. ORG Structure Strategy – primary determinant of what products and services an org will offer and what markets it will serve. Strategy formulation develops goals and plans to ensure the org can adapt and thrive Formal strategy process Org focus – measures comp advantage‚ provides indicators of key capabilities to unify the corp. strategy gives focus by providing goal
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-The three components of an attitude are cognition‚ affect‚ and behavior. T -The three components of an attitude are cognition‚ affect‚ and behavior. F -The intent to act in a certain way is the affective component of an attitude. F -The affective component of attitude is the emotional‚ or feeling‚ segment of an attitude. T -The cognitive component of an attitude describes an intention to behave in a certain way toward someone or something. F -According to Festinger‚ people seek consistency
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