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Week Two Quiz Directions Select the correct answer for each question. Information about models of service delivery is important to human service professionals because they are likely to be working with professionals who practice other models agencies hire those who are skilled in more than one model most problems require the service of at least two models they are likely to practice in other models Three basic models of service delivery include traditional psychiatry‚ the public health approach
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Exam Review Chapter 1 * Human Resources: people who work in an organization. Personnel * Human resource strategy: firm’s use of human resources to help it gain or maintain an edge against its competitors in the marketplace. Approach of an org. to ensure if effectively uses its people to accomplish its mission. * Human resource tactic: particular policy or program that helps to advance a firm’s strategic goal. * Types of Employees * Manager: person who is in charge of others
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Shiana Gunasekera Lecture 2: GROUPS AND TEAMS *Groups/Teams – same - people with complementary skills‚ to achieve shared purpose and are held mutually responsible. *Formal Teams – officially recognised (organisational chart) and supported by the organisation for specific purposes. *Informal Teams- Natural or spontaneous relationship. No OC *Hierarchy – single person authority/performance responsibility. *Self-managed teams – decisions/complete work on own. Mutually responsible. Perform
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CAR- Cirque du Soleil 1) How has Cirque structured and supported its cast to deliver superior performance? Vertical Coordination – all management centered at Montreal HQ. Organization built around charismatic leader – Laliberte. Strategic vision mostly set by Laliberte. HQ is sometimes distant from the touring groups. Shows conceived/designed in Montreal. Directors visit to check the show is being performed as designed (protect the brand and guard the concept). Division of Labor by Product (tours)
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Diversity Worksheet Answer each question in 50 to 150 words. Provide citations for all the sources you use. What is diversity Why is diversity valued Diversity is a different reliogion‚ ethnic‚ cultural‚ race‚ grender or disibilitie that sets an individual apart from others around them. Diversitiy is valued so we can learn from different cultures such as cooking‚ games‚ religious practices‚ medications‚ health care‚ and education if everyone was the same it would be a boring world What is ethnocentrism
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employment laws and business practices. * Emloyees who are willing to pursue global job opportunities even if it means working for the competing companies Challenge 2: Embracing new technology * Advancement from info tech have enabled orgs to take advantage of the info explosion * E-commerce has rapidly become the norm for many firms * Virtual workers- workers who work from home‚ hotels‚ or wherever their work takes them and who search for jobs via social networking From touch
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Behavior Plan Template Use this template to create behavioral plans for assignments in Weeks Two and Three. Fill in each section and provide additional information as needed. Client Identifying Information List all pertinent and known identifying information.NameOnurAge25GenderMaleReligionUnknownHistory Describe all pertinent and known history.MedicalOnur has urges to steal and gets a thrill from stealing.FamilyOnur stole items and cash from his parents and grandparents. Onur was reported as a runaway
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Chapter 1 - Organizational Behaviour Theory X & Y (9‚ McGregor‚ 1960) X - dislike work‚ require close supervision‚ interest in security |Y - self-directed‚ seek responsibility‚ creative Human V.S. Social Capital (13‚ Fig 1-2) Human - productive potential of knowledge & actions Social - productive potential of relationships‚ goodwill‚ trust and cooperative effort. Wilson’s Skills Profile of Effective Managers (16‚ Shipper‚ 1995) Clarifies goals & objectives |Encourage participation |Plans
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