The Effect of Branding on Consumer Choice Original Research Report Dr Jane Leighton - Mountainview Learning Dr Geoff Bird - University College London 1 Contents Executive Summary ......................................................................................................... 3 Full Report ........................................................................................................................ 4 Background ................................................................
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Article 2 * Corporate Reputation – the most important company asset? * The current widespread public backlash against business and its perceived unethical practices has left industry leaders scrambling to protect and nurture their corporate reputations. While the concept of business having to earn its’ social – as well as its legal- licence to operate‚ is now well-entrenched with the major business leaders around the world‚ many now find themselves having to incorporate the two sources
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The Global Branding of Stella Artois* Synopsis Interbrew had developed into the world’s fourth largest brewer by acquiring and managing a large portfolio of national and regional beer brands in markets around the world. More recently‚ senior management had decided to develop one of their premium beers‚ Stella Artois‚ as a global brand. This case examines the early stages of Interbrew’s global branding strategy and tactics‚ enabling students to consider these concepts in the context of a
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Corporate Social Responsibility and Marketing: An Integrative Framework Isabelle Maignan Vrije Universiteit Amsterdam‚ the Netherlands O. C. Ferrell Colorado State University This article introduces a conceptualization of corporate social responsibility (CSR) that emphasizes the role and potential contribution of the marketing discipline. The proposed framework first depicts CSR initiatives as the actions undertaken to display conformity to both organizational and stakeholder norms. Then
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Friday was the day that I’ve been waiting since 2 months ago. It’s the end of OBS‚ Outward Bound Singapore. Camping‚ kayaking‚ and hiking are the activities there. I got the sea expedition‚ which means 24 km kayaking from Pulau Ubin to Pulau Sembawang. It was tiring‚ of course‚ but it was worth it. "The most painful experience is when you repeat the same mistake again"‚ that’s what my instructor said. "What do you want to be in hot water? The egg‚ which will harden or the carrot‚ which will soften
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MEMO To : Dr Janie Liew-Tsonis From : NurulJannah Binti Ismail Date : 6 March 2013 Subject: Three reasons for choosing UMS ========================================================= Choosing the right university is crucial. The main reason being‚ the right university provides you with the opportunity to grow and gain knowledge. First main reason‚ I choose to enter Universiti Malaysia Sabah is because I want to gain more opportunity and experience here. As we know Sabah situated on the
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Perception of Destination Branding Measures: A Case Study of Alexandria Destination Marketing Organizations suzan bakri hassan mohamed soliman abdel hamid Fayoum University‚ Egypt h o s n y a l b o h a i ry Authority Office‚ Alexandria‚ Egypt s u p p l i e r s a n d o r g a n i z e r s in the tourism sector seek to attract tourists by differentiating and marketing their products and services. While developing their marketing and sale methods they are now more and more using branding as one of their major
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Customer Relationship Management Assignment 1 The Customers Revenge The cases of Jessica and Tom In both cases there is a problem with the Andromeda XL. Jessica had problems all over the place. From a failing air-conditioning to a jammed CD-player. In the case of Jessica she even got a new Andromeda XL. After 3 months the problems happened again. Tom’s failing Andromeda almost ended up in a deadly accident. It begins to be very clear that we are simply dealing
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effectiveness‚ and if the group becomes too small‚ the company will lose the benefits of economies of scale. There are often very large customers that provide a large portion of a suppliers business. These single customers are sometimes distinctive enough to justify constituting a segment on their own. This variable should be relevant to a substantial group of customers‚ such as parents who have children. * Identifiability and measurability: Is the kids’ market large enough to be identifiable
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