WIPRO TECHNOLOGIES LTD - Term Project STRATEGIC MANAGEMENT Submitted to Prof. Mr. Veeresh Sharma Submitted by N S Siva Shanmuga Priya 2011012 Indus World School of Business Greater Noida Date: 12/03/2012 1 Table of Contents Content Executive Summary Vision & Mission Statement Page Number 3 4 External Audit 5 Demographic Forces Economic Environment Political and Legal Environment Technical Environment Social Environment Industry Stage Internal Audit Brief History Financials
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Case: BPO‚ Incorporated Summary: Due to the increased competition‚ many companies turn to business process outsourcing to reduce costs. BPO is a professional services organization provides services from risk management/insurance brokerage to management consulting. However‚ recently the customer satisfactions of BPO have been decreasing while the customer complaints have been increasing. So they decide to research the situation of BPO’s operation system and update the ongoing Six Sigma project
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An Analysis of Wipro Company Submitted to: Prof. V N Bajpai Submitted By: Amrita Srivastava Ritesh A Shukla Piyush Rathaur Swati Rathaur Maneesh Singh Dinesh Tripathi Current rank of company vs last year rank Current year rank of Wipro is 2 Last Year rank of Wipro is 1 Wipro saw continued improvement in revenue productivity both in offshore and onsite‚ strong cash flow management‚ and 21% increase in IT services revenue. Nearly 46% of the revenue came in from fixed
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Wipro Technologies Europe 1. In my opinion‚ the critical personal characteristics that WIPRO is looking for will make it easier in order to find the Indian context‚ this is because the type of people the company is looking for are people who have sufficient grasp of the abstract‚ tolerance for ambiguity‚ and the patience to be able to grow with them. This will make it easier for them because they just need to find people with this characteristics or if not just train them in order to act like
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Training and Development at Wipro Training Wipro spends nearly one per cent of its total earning on training. The company has ten state-of-art learning facilities across six cities where 5000 people can be trained on a single day. These centres impart training in HR‚ leadership skills‚ behavioural skills and cross-culture training. The Talent Transformation Team at Wipro comprises more than 110 trainers. Training Program Aimed at new Wipro Recruits Project Readiness Program [PRP] The PRP is
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14 2.1 Mission 14 2.2 Objectives (SMART) 14 2.3 Segmentation‚ Targeting & Positioning (STP) 14 2.4 Marketing Mix (7P’s) 16 Implementation & Control 17 Conclusion 17 Appendices 18 References 25 Executive Summary This report provides an analysis and evaluation
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OVER VIEW OF BPO 1 2. BPO TERMINOLOGY 11 3. ORGANIZATION STRUCTURE OF BPO INDUSTRY 14 4. RATIO OF MANPOWER IN BPO INDUSTRIES 15 5. COMPETENCIES REQUIRED FOR DIFFERENT DEPARTMENT 24 6. CAREER PLANNING / GROWTH OF BPO 25 7. PERFORMANCE MANAGEMENT SYSTEM OF BPO 34 8. SUCCESSION PLANNING OF BPO INDUSTRY 46 9. REWARDS AND RECOGNITION IN BPO INDUSTRY 50 10. CHALLENGES FOR HR IN BPO INDUSTRY 64 11. CONCLUSION 74 1. OVER VIEW OF BPO The concept
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MANAGEMENT COMPANY NAME : WIPRO [pic] COMPANY PROFILE Wipro (an acronym of "Western India Palm Refined Oils") started as a vegetable oil trading company in 1947 from an old mill at Amalner‚ Maharashtra. It was founded by Azim Premji’s father. He repositioned it and transformed Wipro (Western India Palm Refined Oil Ltd) into a consumer goods company that produced hydrogenated cooking oils/fat company‚ laundry soap‚ wax and tin containers and later set up Wipro Fluid Power to manufacture
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BPO – BANE OR BOON? Several MNCS are increasingly unbundling or vertical disintegrating their activities. Put in simple language‚ they have begun outsourcing (also called business process outsourcing) activities formerly performed in-house and concentrating their energies on a few functions. Outsourcing involves withdrawing from certain stages/ activities and relaying on outside vendors to supply the needed products‚ support services‚ or functional activities. Take infosys‚ its 250 engineers
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INTRODUCTION Wipro stands as one of the global giant in the field of information technology‚ founded by Mohamed Hasham Premji on December 29‚ 1945. Though incorporated in 1945‚ it was recognized as an Indian multinational corporation in the field of IT consulting and outsourcing service in 1981. Registered office is located at Doddakanneli‚ Bangalore. WIPRO has approx 150000 employees and spreads its operations to 57 countries with over 900 clients. HISTORICAL OVERVIEW Mohammed Hasham Premji
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