Institute of Management‚ Nirma University‚ Ahmedabad SERVICE MARKETING Project Proposal on “Customer Relation Management Practices in the Indian Fast Food Industry” Submitted To: Prof. Ashwini Awasthi Submitted by: Meghna Mavani (091227) 1 Project Title: Customer relation management practices in the Indian Fast-Food Industry. Introduction to the topic: Relationship marketing is emerging as the core marketing activity for businesses operating in fiercely competitive environments. On average
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negotiate prices with fast food restaurants. However‚ there is a large degree of internal rivalry in the industry‚ with a very strong cross-price elasticity present in the industry. This encourages low prices due to a strong degree of substitution and gives consumers back some power. 2) To what extent do purchase prices differ from those that would prevail in a market with a large number of fragmented buyers in which buyers act as price takers? a. Answer- In the fast food industry‚ buyers are
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When it comes to fast foods the right choices have to be made prior to ordering. Today the purpose of this introduction is to show how the fast food industry can offer healthier foods on their menus or if not then the healthy choices that can be chosen. Chose healthy eating when eating on the go and there is no time to prepare meals ourselves. Look at the number of calories on their regular day to day menu and compare them
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In my point of view‚ the first and foremost benefit fast food brings to customers is time and speed saving. Modern society with piles of work pushes people to be busy at any time‚ especially businessmen and officials. Even students are also up to ears with exercises and examination. Fast food‚ therefore‚ becomes a popular choice of many people. By coming to restaurants‚ which sell fastfood‚ the customers are quickly served; they can save a lot of time to do other things instead of cooking at
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Huge Profits and Salaries for the Owners In order to best maximize their profits‚ the big fast food giant ’s created the franchise system. This system allows the companies to maintain overall control of the product‚ and give them a guaranteed rate of return‚ while at the same time allowing local owners to create a low-wage work force best suited to local conditions. For us‚ as workers‚ that means our immediate employers are often small business owners‚ and franchise owners who plead poverty when
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For several years‚ people have attributed rising fast-food consumption as the major factor causing rapid increases of obesity in America. According to the article Fast Food: Is it the Enemy by Registered Dietitian Sarah Muntel (2012)‚ “Since 1970‚ the amount of fast food restaurants in business doubled‚ which equates to about 300‚000 establishments in the United States. Coincidentally‚ 33.8 percent of the U.S. population is affected by obesity and 19 percent of children and adolescents are also affected”
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Caesars in Jackson Heights‚ Queens NY. First let’s look at the fast food industry as a whole. History of the industry The concept of fast food is inspired by ancient Rome‚ in which bread and wine were sold in street-side stalls. In early 20th century In the United States‚ fast food history is associated with the introduction of drive-in restaurants. Since then‚ US industry of fast food has come a long way to become the largest fast food industry in the world. One of the pioneers of this field is
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WORK BREAKDOWN STRUCTURE (WBS) The description of the WBS is as follows: 1. SIMS 1.1 Feasibility Study (Phase 1) Activities in this phase are carried out to understand the potential of the project taken. This phase uncovers the strengths and weaknesses of the project. 1.2.1 Monitor Progress (Task A) The information that we have at the start of the project is taken into account to evaluate and analyze the project. 1.2.2 Estimate Resources(Task B) Resources required
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Pros and Cons of Fast Food Business Bryan Lee San Francisco State University The fast food industry has come a long way from its humble beginnings nearly a century ago. The first restaurant considered a fast food restaurant was called White Castle. White Castle was opened in 1921 in Wichita‚ Kansas by Billy Ingram. He opened it so that he could sell his slider-style burgers at a price of 5 cents per patty. White castle is in business today and its belief of selling
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Healthy Food Against Fast Food Being on healthy diet is something hard to stay on it for a long time beacause you miss the‚ taste the smell and the joy of junk food also known as fast food. Many of us found fast food is more delicious than healthy food while few people found healthy is more delicious than fast food. World Health Organization made statistics about
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