CUSTOMER DELIGHT IN BANKING SECTOR Introduction: Banks play an important role in the economy of any country. A sound and healthy banking system is a must for sustainable economic acceleration. Banks occupy a firm strategic position in the monetary and fiscal system of a country. As the world is changing and economies are growing; banks have undergone far-reaching changes in terms of its operations and functions it performs. The foundation of the banking sector is its customers. Customer delight
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UNIVERSITY OF MUMBAI PROJECT ON CYBER CRIME IN BANKING SECTOR SUBMITTED BY ASHA VASHUMAL AHUJA PROJECT GUIDE Prof. Mrs. MINAL GANDHI BACHELOR OF MANAGEMENT STUDIES SEMESTER V (2009-10) V.E.S. COLLEGE OF ARTS‚ SCIENCE & COMMERCE‚ SINDHI COLONY‚ CHEMBUR – 400071 Page 1 of 79 UNIVERSITY OF MUMBAI PROJECT ON CYBER CRIME IN BANKING SECTOR Submitted In Partial Fulfillment of the requirements For the Award of the Degree of Bachelor of Management By ASHA VASHUMAL AHUJA
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Work-Related Stress and Stress Management Stress can be defined as an adaptive response to a situation that is perceived as challenging or threatening to a person’s well-being and usually described as a negative experience. Most people feel some type of pressure from their daily duties in the work place. This pressure can be positive and motivating but sometimes this pressure can be excessive‚ leading to a stressful feeling. Stress can also result from being over worked. Work-related stress affects
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References Bashir‚ Asad 2007‚ Employees’ Stress and Its Impact on Their Performance‚ First Proceedings of International Conference on Business and Technology‚ Pages 156-161‚Iqra University Islamabad. Comeau-Kirschner‚ C. (1999). Stress managment 101. Management Review‚ 88(10)‚ 9-9. Retrieved from http://search.proquest.com/docview/206687925?accountid=14620 McGrath‚ J. E. 1976. "Stress and behavior in organizations." In Handbook of Industrial and Organizational Psychology. Dunnett‚ M. D. (ed) Chicago:
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Employee monitoring at work Outline: Evolution of employee monitoring Why do employers monitor their employees? Workplace Privacy and Employee Monitoring Types of employee monitoring ▪ New way of monitoring Successful implementation of the monitoring system The Law Monitoring shouldn’t go too far My perspective conclusion Evolution of employee monitoring For many years‚ organizations have engaged in many practices in order to monitor their employees for the intention of control
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Mr. Marlon Soria Stress in the Workplace Introduction It isn’t easy to find a generally acceptable of ‘stress’. Doctors‚ engineers‚ psychologists‚ management consultants‚ linguists‚ and lay-person all use the word in their own distinctive ways with their own definition. A useful definition is “a demand made on the adaptive capacities of the mind and body”. If a given person can handle the demand and enjoy the stimulation involved‚ then stress is welcome and helpful. If they can’t
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FOUO Procurement Sensitive PERFORMANCE WORK STATEMENT O&M J-BOOKS SAF/FMB AFDW Task Order O&M Justification Books Support Services SAF/FMBMA FOUO FOUO Procurement Sensitive FOUO Table of Contents 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 Purpose Scope Background Summary of Requirements Tasking Requirements Special Considerations Services Summary Criteria for Acceptance Appendix 2 2 3 3 3 8 10 12 13 1.0 Purpose As part of the Secretary
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rights and public choice theory and to test these theories in a new environment i.e. banking sector of Pakistan. This research compares performance of public and private banks in Pakistan on the basis of four performance measures‚ profitability‚ liquidity‚ solvency and efficiency. It also studies the effect of politics on public banks. Method: Mainly quantitative approach is utilized in this thesis to compare performance of public and private banks in Pakistan in terms of profitability‚ liquidity‚ solvency
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9. Arunachalam‚ L. and Sivasubramanian‚ M. (2007) ‘The future of Internet Banking in India’‚Academic Open Internet Journal‚ Vol. 20. www.acadjournal.com 10. Ahuja K‚ Gwal A and Singh M (2006)‚ “Credit Cards in Indore: A Consumer Perception”‚ Strategies of Winning Organizations‚ Ed. By Upinder Dhar‚ Dhar S and Chauhan V S‚ Excell Books‚ New Delhi‚ pp.471-80. 11. Al-Tamimi‚ Jabnoun N‚ “Service Quality and Bank Performance: A Comparison of the UAE National and Foreign Banks”‚ Finance India‚ 2006 Vol
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Foreign Investment in Chinese Banking Sector: Hr Challenges Case Overview • China’s rapid economic growth offered many opportunities as well as many challenges for foreign firms trying to integrate themselves into the Chinese banking sector. • Despite having extremely conservative guidelines‚ the Chinese government managed to attract significant foreign interest and investment. • However‚ while most of the developing nations adopted trends set by the global banking giants‚ China made its own norms
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