ARELLANO UNIVERSITY SCHOOL OF HOSPITALITY AND TOURISM MANAGEMENT LEVEL OF TRAINING COMPETENCIES OF T.G.I FRIDAYS EMPLOYEES: BASIS FOR TRANING OJT/PRACTICUMERS A Thesis Presented to the School of Business Administration Arellano University In Partial Fulfilment Of the Requirements for the Degree Bachelor of Hotel and Restaurant Management Submitted by: Darel H. Laroza Mark Lester A. Oblipias Ellehcar D. Sitjar Glizelle Anne A. Reodica Froilen Gatchalian March 2012 ACKNOWLEDGEMENT
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Critically discuss how the use of competencies and competency frameworks can support the achievement of improved individual and organisational performance. In understanding how an organisation can improve through organizational competency frameworks‚ one must first understand what is a competency. Competency‚ defined by Boyzatis (1982: 21) is known as “the behavioral characteristic of a person which is casually related to effective or superior performance in a job” Competencies act as a signal from the
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PRESENTATION SKILLS: Ten Ways to Improve Your Presentation Skills Written by Matthew Harrington Published on September 8‚ 2011 http://newdirectionsconsulting.com/4650/blog/blog-ten-ways-to-improve-your-presentation-skills-2/ It’s no secret that while almost every job has some kind of speaking or presenting component to it‚ a majority of Americans hate doing it. Whether it’s the traditional presentation or making those god-awful cold calls‚ our job demands us to stretch outside our comfort zone
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Introduction ‘‘Competency-based strategic management is a relatively new way of thinking about how organizations gain high performance for a significant period of time. Established as a theory in the early 1990s‚ competence-based strategic management theory explains how organizations can develop sustainable competitive advantage in a systematic and structural way. The theory of competence-based strategic management is an integrative strategy theory that incorporates economic‚ organizational and
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Functional Competency Inventory and Design by Jai Cortes I. Title of the Diagnostic Tool: Functional Competency Inventory and Design II. Overview of the Diagnostic Tool a. Definition In a nutshell‚ functional competency inventory and design‚ is a tool which aims to measure the competencies of functional groups of organizations‚ which are affected by their respective core objectives. In 1973‚ McClelland supported “testing for competence‚ rather than intelligence.” By definition‚ competencies are “general
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PRINCIPLES OF MANAGEMENT OCTOBER 3‚ 2014 Emotional intelligence is defined in our book as "the composite set of capabilities that enable a person to manage himself or herself and others" (Goleman‚ 1995‚ 1998) Emotional Intelligence is a very powerful tool. Emotions can enhance your thoughts‚ transform relationships and behavior. I realize now that I by using this tool it will allow me to understand myself better. Overcome my work-related challenges‚ and build healthy relationships. In the context
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The earliest roots of emotional intelligence can be traced to Charles Darwin’s work on the importance of emotional expression for survival and adaptation.[2] In the 1900s‚ even though traditional definitions of intelligence emphasized cognitive aspects such as memory and problem-solving‚ several influential researchers in the intelligence field of study had begun to recognize the importance of the non-cognitive aspects. For instance‚ as early as 1920‚ E.L. Thorndike used the term social intelligence
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for competency mapping: A competency mapping model is an organizing framework that lists the competencies required for effective performance in a specific job‚ job family (eg‚ group of related jobs)‚ organization‚ function‚ or process. Individual competencies are organized into competency models to enable people in an organization or profession to understand‚ discuss‚ and apply the competencies to workforce performance. Competency Mapping is a process of identifies key competencies for
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is a set of values‚ attitude‚ knowledge‚ skills and behaviours that a teacher need to follow in order to be a professional teacher. A teacher needs to discharge his duty professionally. On the other hand‚ leadership and management is working with others through collaborative partnership and build healthy working relationship with co-teachers and higher managements. Personal effectiveness for me would be developing one’s strengths while working to improve on one’s weaknesses. It is also on how well
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nteMALAY VERSION OF THE EMOTIONAL COMPETENCE INVENTORY (ECI): A STUDY OF RELIABILITY AND VALIDITY CHUA BEE SEOK‚ Ph.D chuabs@ums.edu.my BEDDU SALAM BACO‚ MA beddu@ums.edu.my Sekolah Psikologi & Kerja Sosial Universiti Malaysia Sabah Tel: 088-320000 ext 1525/1549 HARRIS SHAH ABDUL HAMID‚ MSc. harris@iiu.edu.my Department of Psycholgoy International Islamic University Malaysia Tel: 03 2056 4000 ext 3058 ABSTRACT This study investigates the reliability and validity of the Emotional Competence Inventory
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