.COMPANY BACKGROUND KTM Komuter is the first electrified commuter train service in Malaysia. It was introduced in 1995 to cater especially to commuters in Kuala Lumpur and the surrounding sub-urban areas and is a popular mode of transport to commute to Kuala Lumpur. Passengers of the KTM Komuter can rest in the comfort coaches while being taken to their destinations at very reasonable fares. The KTM Komuter has made shopping complexes and recreational centres more accessible‚ particularly
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Social Service and Students Man owes the happiness of his life to society. Hence it is his duty to serve the society in the best possible manner. Again the mission of life is social service. We live for others‚ not for ourselves. Even nature teaches us the lesson of service. The sun‚ the moon‚ the earth‚ the stars‚ the rivers‚ the trees‚ etc.‚ exist for others. Social‚ service means selfless service to humanity. It is based on love of humanity. Social service develops a spirit of brotherhood
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Customer Service Research Paper Before I get into further analysis of my own personal experience‚ I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent‚ smaller businesses
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6/18/2011 Instructor: Kurt Austin Zimmer | By: Bieri April | CJ227-08 Criminal procedure | Unit 2: analysis and application: police encounters with suspects and evidence | CJ227-08 Criminal procedure | Unit 2: analysis and application: police encounters with suspects and evidence | 1. Did officer Smith have reasonable suspicion to make the initial stop of this vehicle? Officer Smith had reasonable suspicion which is based on the totality of the circumstances
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The book "The Great Encounter of China and the West‚ 1500-1800" was written by History Professor D.E.Mungello. His work provides us many information and ideas of the intercultural exchanges and interactions between Ming‚ Manchu and the West‚ through the last two dynasties of China. This book also shows us the acceptance and rejection of cultures‚ Christianity‚ and Confucianism of Chinese and Europeans. The book was divided into five chapters: (1) Historical Overview‚ (2) Chinese Acceptance of Western
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Brittany Garner Mr. McAuley English 191 October 19‚ 2006 Fast Food: Your Arteries Worst Enemy. In Morgan Spurlock’s documentary "Super Size Me" Spurlock risks’ his life to inform Americans of how a small hamburger; can transform into a dramatic super-sized problem. Surgeon General David Satcher: "Fast food is a major contributor to the obesity epidemic." The number of obese humans is increasing rapidly. What really lures us into fast food restaurants? I find it hard to believe it’s the
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Aliens are a world’s mystery. Lots of people have claim to have seen aliens‚ while others create fake photos to get others to believe in them‚ but It’s not the aliens that are terrifying‚ It’s the things that come after the aliens; The men in black. Many people who report the sighting of aliens also see The Men in Black. Like the movie‚ these scary men in black suits also do the same thing. While in the movies the main protagonist zap the people with a small device to make people not remember things
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CAMBRIDGE ASSOCIATION OF MANAGERS GRADUATE DIPLOMA IN HOSPITALITY‚ TOURISM AND RECREATION. CUSTOMER SERVICE CUSTOMER SATISFACTION IN HOSPITALITY AND TOURISM INDUSTRY [A CASE STUDY OF WHITESANDS BEACH HOTEL] DONE BY : LYNETTE A. NYAGAYA CANDIDATE NO: CAM / 2008 / GD/ KEN/ 00425 PURPOSE : Fulfillment of CAM graduate diploma in hospitality‚ tourism and Recreation. [Customer service] Dated July 2008 Presented to : Cambridge Association of Managers‚ International Examinations‚ Cambridge‚ UK
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IMPROVING SELF-SERVICE TECHNOLOGIES UTILIZATION: THE POTENTIAL IMPACTS OF TECHNOLOGY ANXIETY‚ NEED FOR INTERACTION WITH SERVICE EMPLOYEES‚ AND EXPECTED SERVICE QUALITY By M.S. Southern Illinois University Carbondale‚ 2003 B.S. Srinakharinwirot University‚ 1999 PR EV A Dissertation Submitted in Partial Fulfillment of the Requirements for the Doctor of Philosophy Degree Department of Management in the Graduate School Southern Illinois University Carbondale May 2008 IE Kiattisak
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SERVICE MARKETING MIX MEANING A selection of services developed to offer customers a choice within a particular range. The elements of a services marketing mix are sometimes called the seven Ps: the four Ps of the marketing mix‚ plus three Ps of services: participants‚ physical evidence‚ and process (of service assembly). [pic] Service Marketing A Service is an economic activity‚ that is intangible or not be touched
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