customer expectations. Performance Indicator Explain the concept of product mix (PM:003‚ PM LAP 3) Level Specialist SCANS Information 5-8; Systems 15; Basic Skills 1-2‚ 5-6; Thinking Skills 12 21st Century Skills Critical Thinking and Problem Solving Skills 1‚ 3; Communication and Collaboration 1 Objectives a. Define the following terms: product mix‚ product item‚ product line‚ width‚ depth‚ consistency‚ expansion‚ contraction‚ alteration‚ trading up‚ trading down‚ and positioning
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Part 1 You are so selfish. -1 pt. I feel upset when you act egocentric [This accuses the other person of egocentricity‚ which is a broad generalization. What specific action was the concern? ]because I feel like what I say doesn’t matter. Try this: I feel upset when you don’t remember what time we’re leaving because I feel what I say doesn’t matter. You don ’t understand a word I ’m saying. I feel angry when you do not appear to be listening effectively when I am talking because I want to have
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Intro: The essay “Thank You for Smoking‚” written by Peter Brimelow‚ is far from an influential essay on why people should smoke. Through this essay‚ Brimelow makes an effort to convince the audience smoking is actually beneficial to your health. I find it hard for people to write about what they think are the benefits of smoking when there are so many obvious reasons why you should not smoke. The main audience being targeted in this article is those who already smoke and those who are thinking
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“Speak when you are angry- and you will make the best speech you will ever regret” Dr. Laurence J. Peter How does the above quote relate to the use of language as a tool for expressing one’s emotion? There are many ways of expressing our emotions. We can do this by our face expressions‚ by our movements and acts‚ using our body language but the most powerful and common way is using the ordinary language. Ordinary language is the ability of people to communicate between them to
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THE HOSPITALITY INDUSTRY AND YOU What is hospitality management.- Most people think the hospitality industry the usually think of hotels and restaurants . However the true meaning of hospitality is much broader means the reception end entertainment of guests ‚ visitors or strangers with liberality and good will. Hospitality not only includes hotels and restaurants but also refers to the other kinds of institutions that offer shelter food or both to people away from their homes. The hospitality
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eyes to how unfair our law system is. I never realized the District Attorney had screeners that get to pick and choose what cases will get tried‚ and if they don’t take the case that person gets off easy. I believe if you break the law you should get tried and get the punishment you deserve‚ no matter what. The reason I believe everyone deserves to be punished for their action is because my sister recently was a victim of what the cops said was a class three sexual assault. He was eighteen and
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Regulatory Agency Paper The government agency selected for this article is The Federal Bureau of Prisons also known as (BOP). The federal bureau of prisons role include confining federal offenders in prisons who are humane‚ safe‚ cost-efficient‚ and secure. The Bureau is responsible for helping inmates reduce future criminal activity by encouraging them to join a range of programs that are proven to reduce recidivism. The Federal Bureau of prisons employees assists inmates with programs
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(A) Do you think you are addicted to Facebook? What are the signs which show a person is addicted to Facebook? Give reasons to support your view. Yes I am addicted to Facebook. The signs that shows a person that is addicted to Facebook is when he/she is constantly thinking about Facebook‚ like always updating his/hers statuses‚ always talk about the topics that he/she saw from Facebook or constantly checking his/her phone for Facebook updates. Another sign of Facebook addiction is when he/she
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Counseling The Culturally Diverse THE SPIRIT CATCHES YOU AND YOU FALL DOWN By: Yvette Bradley Professor: Dr. K. Doka The Spirit Catches You and You Fall Down by: Anne Fadiman In the book The Spirit Catches You and You Fall Down starts with the traditional nurturing of the Hmong people. The most significant tradition is the burying of the placenta. The Hmong people believe that the placenta must be purposefully buried in a particular spot under the dwelling of the Hmong’s between
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As you sow so shall you reap Good morning said a woman as she walked up to the man sitting on ground. The man slowly looked up. This was a woman clearly accustomed to the finer things of life. Her coat was new... She looked like she had never missed a meal in her life. His first thought was that she wanted to make fun of him‚ like so many others had done before... "Leave me alone‚" he growled.... To his amazement‚ the woman continued standing. She was smiling -- her even white teeth
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