successful in your new position? When dealing with customers‚ I find that I am able to listen to them and figure out their needs in a timely manner‚ while striving for one call resolution. I find that by being empathetic to their moods and feelings are a big help. During my time as a customer service professional I have developed skills that give me an edge while working with the difficult or angry customer. 2) What general questions about handling customers do you have for your supervisor? What
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5 Paragraph Assignments 1. The American Revolution resulted in a Democratic government based on popular sovereignty while the French Revolution resulted in a popular authoritarianism under Napoleon Bonaparte. The U.S. Constitution is focused on representation‚ electoral procedures‚ limited executive powers‚ and the equality of the federal and state governments. In 1799 the French Directory‚ established during revolutionary unrest to represent the people‚ was toppled by a young general‚ Napoleon
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5 Paragraph Essay on Morals There are ten basic codes‚ or the “cowboy code”‚ that we have talked about and applied to the Emergency Services. Live each day with courage‚ Take pride in your work‚ Always finish what you start‚ Do what has to be done‚ Be tough but fair‚ When you make a promise‚ keep it‚ Ride for the brand‚ Talk less‚ say more‚ Remember that some things are not for sale‚ and finally‚ Know where to draw the line. This “code of the west” was made up of unwritten rules‚ and common
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methods a business can monitor and evaluate customer service. Dominos can monitor its customer service by: • Web surveys – this is one of the most common methods of monitoring and evaluating customer services. This method is very easy and useful to the companies because this way you will get the results quickly. If people want to order pizza from dominos online‚ they can fill in the survey on the website. Web survey is not the only way dominos can monitor customer service. They can also give out
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Customer Service in Tourism Introduction The tourism industry has for long been known as one of the most profitable industry in the economic world today. The rapid growth of the said industry has increased in demand thus causing high competition in the sector. It is thus vital that quality customer services be implemented to win tourists in this very competitive industry. According to Noe (2010)‚ customer service defines
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Four frames of organization Structural Frame: • Focuses on roles and responsibilities‚ coordination‚ and control. Organization charts help define this frame. • Exist to achieve goals and objectives • Increase efficiency through specialization and division of labor • Have coordination and controls to align work to goals and objectives Human Resources Frame: • Focuses on providing harmony between needs of the organization and needs of people. • People and organizations need each other;
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background on your topicC. Begins or ends with the thesis statementBody (paragraphs 2‚ 3‚ etc.)A. Develops‚ expands‚ and/or supports the thesis statementB. Includes a topic sentence for each paragraphC. Includes supporting details which reinforce the topic sentence.Concluding paragraphA. Restates the thesis or sums up the argument.B. Tells the reader what you think is important to remember. (Often‚ this is a personal response).C. Never introduces new information in the conclusion. Extend your thinking
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Four forms of discouse 1. Exposition In the first of this‚ exposition‚ the intention is to explain something: for instance‚ to make some idea clear to the reader‚ to analyze situation‚ to define a term‚ to give directions. The intension‚ in short‚ is to inform. One of the four major forms of discourse‚ in which something is explained or “set forth” EXAMPLE: Outdoor Education remains my favorite field trip of all time due to all of the memorable activities we experienced. For instance
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the paragraph is about. A topic sentence usually is the first sentence of a paragraph‚ but using inverted paragraph order‚ the topic sentence may come at the end of the paragraph. The topic sentence of an exemplification paragraph makes a statement. For instance‚ "Drinking water is good for your health." This statement could be considered a matter of fact or a matter of opinion. Convincing examples will make it a matter of fact. 2 Provide examples to back up your statement and help your reader
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CASE STUDY: CUSTOMER SERVICE “SERVICE ENCOUNTER” Teacher John O’Grady Tammy Clarissa 24 March 2011 Contents Executive Summary 3 Introduction 4 Service Encounter 5-6 * Types 6-7 Conclusion 8 Bibliography 9 Executive Summary These days‚ services are very commonly sought. For a business‚ if one has good service towards its customers‚ it will surely gain repeat business‚ loyalty and thus‚ built relationships with their customers. Service encounter is mainly
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