Checkpoint 1: Customer Service Model IT282 Checkpoint 1: Customer Service Model For the user support employee‚ a customer service model begins and ends with communication. Communications not only involves speech or writing‚ but listening or reading well also. Communications is a two-way exercise‚ which involves both parties and their need to reach a satisfactory resolution. The various forms of communications between a user support employee and a customer determines the experience of a customer
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University of Phoenix Material Forms of Media Matrix After reviewing this week’s reading‚ complete the matrix‚ related to various forms of media used in making public presentations. Form Benefits Drawbacks Objects The use of objects can be very beneficial when trying to demonstrate physical items or use 3D examples. If you are presenting to a larger audience‚ the objects may be difficult to see for some. Models The use of models can be very beneficial especially when dealing with models that
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Leanne Canillas ENL-356 Dr. Lulu Sun Short Paper 1 Writing to Engage an Audience Inspirational speech and writing always rests on a balanced combination of rational rhetoric and emotional motivation. It prompts the readers and listeners to view the world in a way the speaker or writer views it. When the writer’s voice is as vibrant as the words that are displayed on paper‚ the audience’s attention is captivated with an open ear and essentially a more open mind to the author’s message.
Free United States African American Martin Luther King, Jr.
statement with detailed reference to the film ‘The Matrix’ ‘The Matrix’ is a science- fiction film directed by brothers Larry and Andy Wachowski. The film was highly appreciated and well received by both the audience and critics. ‘The Matrix offers a dystopian view of the future by exploring the relationship man has to machine. The film experiments with the use of intertextuality to create an intricate plot where all scenes are of utmost relevance. The Matrix is a film consisting of many sub-plots‚ however
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The Matrix is a highly action-packed‚ exciting movie. It is primarily shown to be a dystopia through its use of setting and characters. The trailer is our main focus. We start by looking at setting. Reality is an illusion. This is the main conflict that Neo (the main protagonist) has throughout the movie. Otherwise known as the plot. One of the key elements of a dystopia is the main characters idea of a controlling society. He is seen in a club‚ in which people can be seen smoking‚ taking drugs‚
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Discussion Starter 1 What is audience analysis? What methods are available for tailoring a presentation to a target audience? The dictionary describes audience analysis as follows: "In composing an essay‚ report‚ speech‚ or argument‚ the process of determining the values‚ interests‚ and attitudes of the intended audience." It involves the gathering of information regarding the audience to ensure that what is contained in the speech/presentation is appropriate for that audience. Factored needed to help
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Focused Community-based Research for Eliminating CVD Risk Disparities in a rural undeserved population. Abstract The aim of this paper is to critically analyse the document on the study focused community based research for eliminating CVD risk disparities in a rural. The document shall begin by identifying all variables in the study; identify the area of the study‚ establish how the research distributed the area of the study in order to ensure that the findings can be generalised
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Audience Analysis Paper Gaby Stradley University of Phoenix Com 285 David Sarnowski June 30‚ 2009 Audience Analysis Paper Effective communication is essential in any business role. As a sales person‚ communication is even more important‚ because of the interaction the role requires and because the intent of many communications will be to persuade. The following paper will outline the characteristics of the audience that a salesperson must consider when presenting a quarterly sales information
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study. The counselor will work with solution-focused because it is a brief treatment. The client will use their personal strength to accomplish their goal. The counselor will support the client while in treatment and provide techniques to the client to use. Solution- focused theory makes it the most appropriate for the client in the case study because it will use the client personal strengths to find solutions to the client’s problem. Solution-focused is the most appropriate to use because the client
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Audience Analysis and Reception XBCOM/275 Tiffany Diestelhorst Greg Lee 04/04/14 If I were going to write a formal report to my management I would have to look at what type of people I am dealing with before writing the report. Therefore‚ I know what they are looking for in the reports when they read it. If I don’t know my audience‚ How can I please them so to speak. I cannot please
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