In 1992‚ Rank Xerox decided to launch a new line of copiers made from refurbished or recycled parts. In spite of this reclaimed content‚ the company intends to position the machines as "new." This move can offer a response to the growing environmental pressures in Western Europe and throughout the world. But the company has to overcome a challenge: how to bring the new line to market‚ especially considering pricing‚ promotion‚ guarantees‚ and national regulations? The marketing of its "environmentally
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Benchmarking: how Xerox regained its competitive edge INTRODUCTION This paper examines the benchmarking initiatives taken by Xerox as a part of its ’Leadership through Quality’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. The history of Xerox goes back to 1938‚ when Chester Carlson‚ a patent attorney and part-time inventor‚ made
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ORGANIZATIONAL BEHAVIOR (MGT 700) GROUP ASSIGNMENT CASE STUDY : XEROX NORAZENI BINTI AHMAD KAMARUZAMAN 2013251298 NOOR ZURA WATI BINTI AHMAD 2013671988 AZATUL KAMARUL ARIFFIN BIN HASSAN 2013620482 EXECUTIVE MASTER OF BUSINESS ADMINISTRATION OCTOBER 2013 QUESTION 1 Q. How would Xerox define diversity? Xerox is the world’s largest technology and services company in the computer that specialized in document management with recent annual revenue of $21.6
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Motivation Key to Success The Case of Xerox The Case of Xerox Xerox was faced with a crisis in 2000 which could have caused the demise of the company if it were not handled wisely. However‚ due to careful planning‚ decision making and valuable advice from others‚ Xerox was able to endure the difficult time and regain success. Despite the crisis Xerox faced in 2000‚ the company was able to maintain
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Case 2 Xerox Review Questions 1 How would Xerox define diversity? How has its definition changed over the years? It’s their key to success and they provide many opportunities to different people. Xerox provides a very good environment to their employees to work at its full potential. Diversity has a power to influence other people that no matter what is your gender‚ age‚ culture or etc will never be a hindrance to your work. Xerox have a strong workforce because of the creativity that the employees
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order to analyze a business to business selling scenario between the Xerox corporation and a fictional company; Aliments Capital. The industry which the report is based on is the document management services industry‚ of which Xerox is a part of. The second industry which the report focuses on is the frozen food manufacturing industry‚ of which Aliments Capital is a part of. The product that the proposal is based on is the Xerox ColorQube 9203 model; a state of the art multi-function color printer
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Xerox was founded in 1906 as the Haloid Company‚ a photographic supply house that developed the world’s first xerographic copier. They had a positive people oriented culture and dedicated employees‚ who were the desire of the corporate world. With the passage of time many things become a hurdle in the success of the company. The biggest factor was that they couldn’t move beyond copiers to sustain growth in the market‚ they only focused on the copier because they were getting 70 percent profit
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Description: In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program‚ the success of the program to date‚ and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority‚ ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction program
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Ms. Hardgrove Financial Accounting 5 November 2013 Xerox’s Accounting Scandal Xerox Corporation is a multinational American document management corporation which sells and produces a wide variety of color and black-and-white printers‚ multifunction systems‚ photo copiers‚ scanners‚ fax‚ digital production printing presses‚ and related consulting services and supplies. Overall any type of printing equipment‚ more specifically office equipment. It is currently headquartered in Norwalk‚ Connecticut
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Xerox- Organizational Planning Xerox- Organizational Planning The Xerox Corporation is on a mission to use superior technology to deliver quality products to the market. Part of the company’s vision is to have a premium return on its assets. Currently they have a strong market share with large corporations‚ however are weaker among the growing market of small to medium sized businesses. The company’s mission is: Through the world ’s leading technology and services in business
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