Benchmarking: how Xerox regained its competitive edge INTRODUCTION This paper examines the benchmarking initiatives taken by Xerox as a part of its ’Leadership through Quality’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. The history of Xerox goes back to 1938‚ when Chester Carlson‚ a patent attorney and part-time inventor‚ made
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Pachelbel’s Canon Versus Beethoven’s Fifth Matt Turley October 20‚ 2011 HUM 266 University of Phoenix Stuart Stilling In what people consider as classical music‚ there are different eras of music‚ two in particular that deserve a closer look are the Baroque Period and the Classical Period. The two different styles‚ or eras‚ are very close in what the untrained ear. Listening to the two different eras at first it was difficult hear a distinct difference between the two eras of music. In the
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Raja Kurapati Marketing 508 - 08/04/05 Xerox Case Study Analysis Xerox’s "Book In Time" is a revolutionary product‚ presenting some new opportunities for the company. It is simply a matter of costs. The Book-in-Time equipment allows for a publishing company to produce a 300-page book for $6.90‚ something which could have been previously reached only for lots larger than 1‚000 copies. A significant decrease in publishing costs‚ given the fact that these cover up to 20 % (including the paper
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Canon Product Decisions The term "product" refers to tangible‚ physical products as well as services. Here are some examples of the product decisions to be made: • Brand name – Canon • Functionality - Digital Single-Lens-Reflex Camera • Styling – Sleek‚ Rounded & Modern Looking • Quality – Great camera; fast‚ feature-packed‚ and with excellent photo and video quality: Very Good to Excellent quality for a prosumer digital SLR • Safety – Weather Seal‚ Safety-Shift Possible‚ Environmental Parameter
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causes. Hygiene‚ simple and complex medicines‚ and functions of parts of the body are also covered. The Canon agrees with Aristotle (and disagrees with Hippocrates) that tuberculosis was contagious‚ a fact which was not universally accepted in Europe until centuries later. It also describes the symptoms and complications of diabetes. Both forms of facial paralysis were described in-depth. The Canon of Medicine discussed how to effectively test new medicines: • The drug must be free from any extraneous
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marketing manager is to formulate a marketing strategy that combines the aspects of all four Ps to obtain the best results for the firm. The remainder of this paper will describes each of the four Ps providing real-world examples based on the Xerox Corporation. Xerox is best known as the
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Dear Fred‚ One and one-half (1 ½) years after joining Xerox‚ you achieved your primary short-term goal of becoming senior staff within five (5) years. Confronted with the current organizational restructuring in this your 6th year‚ you must intelligently navigate the political landscape to maintain the considerable power and influence you have acquired in order to achieve your ultimate goal of becoming a corporate officer and board member. The crossroads of the situation presented to you by Fred
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line. What is it significance to Xerox‚ or to any organization? When facing business threats from competition‚ Xerox ‘s president David Kearns becomes convinced that Xerox needed a long-range‚ comprehensive quality strategy as well as a change in its traditional management culture. As a result ‚ Xerox implement the quality management practices and was approached by several Xerox employees about instituting total quality management. Kearns determined that Xerox would initiate a totally quality
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resources‚ capabilities and core competencies? Does Sony have a sustainable competitive advantage? Sony Corporation is considered one of the world’s most successful companies‚ operating in the “electronics‚ games‚ music‚ films and financial services” industry (Hanson et al‚ 2001). Sony is known for creating “products that stimulate the senses and refresh the spirit” (Sony‚ 2007). Effectively managing a combination of its resources‚ capabilities and core competencies‚ has allowed Sony to create
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Allaire Company: Xerox Corp. The fall of Xerox market share can be blamed on many factors; for starters it could have just been the economy. Another reason that could explain the fall of Xerox could be that Xerox did not fund its R&D programs well enough to secure their future in sales. One other reason for their fall could be that Xerox depended on current products to do well indefinitely. All these factors contributed to the fall of Xerox‚ however Xerox management also played a role
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