Case Analysis: Minit-Lube Discussion Questions Directions: Read the case and then answer each question in short paragraph form. A substantial market exists for automobile tune-ups‚ oil changes‚ and lubrication service for more than 250 million vehicles on U.S. roads. Some of this demand is filled by full-service auto dealerships‚ some by Walmart and Firestone‚ and some by other tire/service dealers. However‚ Minit-Lube‚ Mobil-Lube‚ Jiffy-Lube and others have also developed strategies to accommodate
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Minit Lube Mission as clearly stated on the case is to provide tune-ups‚ oil changes and lubrication service (Heizer & Render). In other words‚ preventive vehicles maintenance and interior cleaning to cars owned by individuals hopefully for less price‚ but with equal quality service provided by other mayor competitors. Minit-Lube provides a competitive advantage in comparison to other businesses because they offer maintenance to cars‚ but with de advantage of better prices and faster services than
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Minit-Lube case Summary The following are some observations‚ conclusions and recommendations we made. - Company’s value proposition is Operational excellence - All ten operations decisions has to support chose value proposition and provide competitive advantage - Minit-lube provides fast and quality customer service at low cost by utilizing resources in an efficient way Analysis Mission of Minit-Lube is to provide fast and superior quality customer service with no additional cost to customer
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I Seat # 7049 Operations Management CASE STUDY (MINIT-LUBE INC.) Q. 1 What constitutes the mission of Minit-Lube? Ans: The mission statement for Minit-Lube can be derived as followed: Our Mission: To provide fast‚ reliable and superior services in a customer friendly environment while ensuring lowest possible fares. Q. 2 How does the Minit-Lube operation strategy provide competitive advantage? Ans: Minit-Lube operations strategy provides the organization advantage over
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NOW AVAILABLE THE OUTLOOK FOR PACKAGING IN LUBRICANTS 2000 Commercial Automotive‚ Consumer Automotive‚ and Industrial Lubricants - United States - KLINE & COMPANY‚ INC. OVERLOOK AT GREAT NOTCH 150 CLOVE ROAD PO BOX 410 LITTLE FALLS‚ NJ 07424-0410 (973) 435-6262 www.klinegroup.com THE OUTLOOK FOR PACKAGING IN CONSUMER AUTOMOTIVE LUBRICANTS 2000 is designed to provide subscribers with an accurate and independent assessment of how lubricant demand‚ packaging materials‚ manufacturing costs
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21. 2‚487‚857. Case- kwik Lube Question# 1 compute the loss for Kwik Lube stations during the last two years using regression. How accurate can the results claim to be? Question # 2 Was it worth $ 20000 to perform the marketing research? Question # 3 What other factors might be introduced into the lawsuit? Dick Johnson‚ an owner of the Kwik lube company‚ has hired DR. Gunn to file a lawsuit against T.A Williams after he had violated a Franchise contract with Kwik Lube. To file a lawsuit Dr. Gunn
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MINIT-LUBE‚ INC 1. What constitutes the mission of Minit-Lube? The mission statement for Minit-Lube can be derived as followed: To provide the satisfaction guaranteed best quality service at the best rates without wasting time. 2. Define Minit-Lube’s operational strategy to reach a sustainable competitive advantage. Minit-Lube operations strategy provides the organization advantage over its competitors in the following ways: - Services Design:
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Minit-Lube case Summary The following are some observations‚ conclusions and recommendations we made. - Company’s value proposition is Operational excellence - All ten operations decisions has to support chose value proposition and provide competitive advantage - Minit-lube provides fast and quality customer service at low cost by utilizing resources in an efficient way Analysis Mission of Minit-Lube is to provide fast and superior quality customer service with no additional cost to customer
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What Drives You? A strong sense determination has always been a key part of who I am. I’ve always felt that‚ like driving a car‚ unless you take control of your life and grab the steering wheel‚ you won’t get very far‚ or go in the right direction. In a world full of indecision‚ seldom do you find someone who knows exactly who or what they want to be in life; someone who bears determination‚ dedication‚ and motivation towards their goal. Happiness is knowing one’s potential and acting on it. My
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The Nature of Services Learning Objectives Classify a service into one of four categories using the service process matrix. Describe a service using the four dimensions of the service package. Discuss the managerial implications of the distinctive characteristics of a service operation. Discuss the insights obtained from a strategic classification of services. Discuss the role of a service manager from an open-systems view of service. An Integrated Approach to
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